Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

Pre-populate ticket submission form field via query string (Help Center) Planned
- Tom
- September 19, 2013 15:08
76 votes 83 comments
Allow articles to be posted to multiple sections Planned
- Kyle McCann
- June 29, 2012 23:51
406 votes 374 comments
Ability to show On-hold Status on Customer Portal Planned
- Emily McDaniel
- February 24, 2014 15:20
46 votes 62 comments
Copy / Duplicate Help Centre articles Planned
- Craig Clarke
- March 17, 2015 17:39
110 votes 108 comments
Share articles across multiple brand accounts Planned
- Joti
- March 18, 2015 17:19
37 votes 38 comments
Make knowledge center app available in agent workspace chat channel Planned
- Kalle Windefalk
- September 11, 2020 18:32
- Edited
2 votes 2 comments
Rename "Managers" in Management Permissions Planned
- Grant Foster
- August 05, 2020 04:08
3 votes 2 comments
Help Center: Reusable content Planned
- Laura Rubin
- March 18, 2015 19:14
26 votes 27 comments