Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

Product feedback guidelines & how to write a good feedback post Pinned
- Brett Bowser
- Zendesk Community Team
- July 13, 2021 14:50
- Edited
1 vote 0 comments
Product Feedback Post Template Pinned
- Brett Bowser
- Zendesk Community Team
- July 13, 2021 14:28
- Edited
0 votes 0 comments
Allow articles to be posted to multiple sections Planned
- Kyle McCann
- June 29, 2012 23:51
424 votes 401 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page
- Annastashia Cambridge
- May 31, 2014 03:26
164 votes 142 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
133 votes 142 comments
Copy / Duplicate Help Centre articles Planned
- Craig Clarke
- March 17, 2015 17:39
122 votes 112 comments
Add Submit A Request for Agents Completed
- Carl McConnon
- June 05, 2014 16:40
93 votes 111 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
80 votes 98 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
84 votes 71 comments
Ability to show On-hold Status on Customer Portal Planned
- Emily McDaniel
- February 24, 2014 15:20
47 votes 67 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- January 31, 2017 23:57
- Edited
75 votes 66 comments
How do you format tables in Help Center?
- David Hannah
- September 20, 2013 15:04
17 votes 56 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
26 votes 49 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
55 votes 43 comments
Share articles across multiple brand accounts Planned
- Joti
- March 18, 2015 17:19
38 votes 38 comments
Manage tags/labels in Help Center articles
- Marybeth Sklar
- January 30, 2015 16:23
50 votes 37 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
34 votes 33 comments
Drop Down Field: Searchable
- Julian
- April 23, 2018 20:29
- Edited
68 votes 31 comments
Allow Redirect of Urls
- Patrick Richards
- May 22, 2013 14:48
56 votes 30 comments
"Visible to" no longer defaults to "Everyone"
- Marcos
- October 09, 2018 22:06
14 votes 29 comments
Ability to export filtered list of articles from Manage articles
- Chandra M
- February 10, 2016 19:47
14 votes 27 comments
Help Center: Reusable content Planned
- Laura Rubin
- March 18, 2015 19:14
26 votes 27 comments
Internal Comments on Guide Articles
- Qumulo Inc
- June 08, 2017 23:38
35 votes 26 comments
Archive & Delete Help Center Articles Completed
- Karis Thoresen
- January 09, 2017 12:40
20 votes 26 comments
Easily Insert Anchor Links - Restore Previous Functionality
- Annie Ashenfelter
- March 04, 2019 17:08
9 votes 24 comments
Continue previous list numbering in a support article Answered
- Mezelmods
- July 09, 2014 19:06
4 votes 23 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
17 votes 22 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
22 votes 20 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
15 votes 20 comments
Feature Request: Add a notification banner to Help Center
- Alejandro Colon
- July 03, 2020 17:39
- Edited
23 votes 19 comments

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