Support - Product Feedback

Share feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.

Community Discussion: How do you use archived ticketing data in Support? Pinned
- Amanjot Singh
- August 19, 2019 16:26
0 votes 0 comments
Feedback on Side Conversations for Slack Pinned
- Toby Sterrett
- June 13, 2019 22:18
0 votes 3 comments
Read me before posting! How to write an effective feedback post and Product Feedback Guidelines Pinned
- Nicole - Community Manager
- June 21, 2019 22:07
- Edited
4 votes 0 comments
'In progress' tickets
- Sarah Jarvis
- September 20, 2019 08:35
1 vote 0 comments
Dropdown Field Added Feature Not Wanted
- Yamile Martinez
- September 19, 2019 13:14
2 votes 0 comments
Add or Edit Tags on Closed tickets
- Mario Buss
- September 19, 2019 11:25
0 votes 1 comment
Export data from a Problem ticket
- Chetan Parmar
- September 18, 2019 23:59
- Edited
0 votes 0 comments
Side Conversations - Microsoft Teams Integration
- Marc Solomon
- September 18, 2019 01:17
1 vote 0 comments
Notificaton about too large attachment
- Ilya Novikov
- September 17, 2019 13:18
- Edited
0 votes 2 comments
Restrict Group assignment but allow for Organisation changes.
- Thomas Verschoren
- September 13, 2019 12:21
2 votes 1 comment
Bulk delete EndUser from Organisations
- Reine Berg
- September 13, 2019 08:16
0 votes 0 comments
Interactive Emails for the Customer
- Brandon Bishop
- September 13, 2019 04:49
0 votes 2 comments
Welcome Emails
- Ben Silkstone
- September 12, 2019 01:58
2 votes 1 comment
Attach a document to a support ticket via trigger
- Michael Mulligan
- September 11, 2019 16:51
0 votes 0 comments
CSAT Survey - Several surveys per customer typlogy
- Stéphanie Plavinet
- September 11, 2019 14:12
0 votes 0 comments
Extra ticket access for agent roles
- Thomas D'Hoe
- September 11, 2019 11:54
0 votes 0 comments
Feature request: includeSubdomains option in HSTS header
- BrainHQ Support
- September 11, 2019 04:34
1 vote 0 comments
Extend Relative dates / "days ago" for all dates in views (en)
- Jake Edwards
- September 10, 2019 08:04
0 votes 0 comments
CC'd agent doesn't receive ticket creation email
- Natalie Williams
- September 09, 2019 11:49
0 votes 0 comments
Feature Request: The ability to create Custom Columns in Ticket Views
- Nick Sauvé
- September 06, 2019 15:34
0 votes 0 comments
Feature Request - Ability to edit closed tickets
- Jay Lee
- September 06, 2019 15:31
0 votes 0 comments
Can CSAT ratings be added to Side Conversations?
- Egan Frawley
- September 06, 2019 15:01
0 votes 0 comments
Separate User fields per Users, ie Certain Groups of Users see Certain User Fields
- Yuri Vaskovski
- September 05, 2019 16:04
2 votes 1 comment
Edge Browser
- Keith Roe
- September 05, 2019 15:12
0 votes 0 comments
Application ID should appear on the Manage Application Page
- Jeremy Sweetman
- September 05, 2019 13:45
0 votes 0 comments
Decimal type custom field allows wrong delimeter for our region
- Meri Miettinen
- September 05, 2019 10:27
0 votes 0 comments
Exportable Process Maps
- Mathew Luby
- September 05, 2019 09:36
0 votes 0 comments
Missing Talk Agent feature for Zendesk API
- Archelle
- September 05, 2019 07:24
0 votes 0 comments
Agents cannot browse organization despite having access to them
- Vilko
- September 04, 2019 18:44
0 votes 0 comments
Access "end-users" from Automations
- Jørgen Sivesind
- September 04, 2019 13:22
1 vote 0 comments

Didn't find what you were looking for?