Talk Q&A
New postAsk and answer questions and troubleshoot issues related to Zendesk Talk.
-
Zendesk Talk - Auto-Answer Call Feature0 votes 1 comment
-
Overseas Echo/Delays0 votes 0 comments
-
Inactive talk received voice mail0 votes 2 comments
-
How to send an email to a Talk ticket0 votes 1 comment
-
No permitir que los agentes puedan escuchar las grabaciones de cualquiera0 votes 0 comments
-
Zendesk Talk not working at all0 votes 2 comments
-
Call issues0 votes 3 comments
-
Using ZD Text: Group Messages1 vote 1 comment
-
Call Back Feature: Request Time Frame Answered1 vote 1 comment
-
Verifying customers over the phone0 votes 1 comment
-
How to measure productivity percentage in ZD Talk? Answered0 votes 1 comment
-
How can I create IVR for outside business hours?0 votes 0 comments
-
Trigger to auto-close/resolve VM tickets with short messages Answered0 votes 5 comments
-
How do you set up your new VOIP phone line?0 votes 1 comment
-
Trouble with calls being logged0 votes 0 comments
-
Outbound calls don't get assigned a call group Answered1 vote 1 comment
-
Delay in ZenDesk Talk calls Answered0 votes 1 comment
-
Voicemail during business hours? Answered0 votes 1 comment
-
Triggers based off of different Zendesk phone numbers0 votes 1 comment
-
Covid IVR menu as greeting0 votes 1 comment
-
Numerous Zendesk talk issues0 votes 2 comments
-
Callback enable or disable per country0 votes 3 comments
-
Zendesk Talk not working for one of my agents0 votes 1 comment
-
Live Calls access0 votes 1 comment
-
Talk History / Useage Charges0 votes 1 comment
-
Open third party website when we get an inbound call0 votes 1 comment
-
Co-listening - training puposes0 votes 1 comment
-
Talk outage - any ideas to keep our customers informed?0 votes 2 comments