Talk Q&A
New postAsk and answer questions and troubleshoot issues related to Zendesk Talk.
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Digital line to support IVR1 vote 0 comments
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Ringing sound0 votes 1 comment
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Zendesk talk capabilities0 votes 0 comments
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[Feature Request] Menu option in IVR to mark a call as High Priority0 votes 2 comments
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Talk Outage0 votes 1 comment
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Agents Losing Rights and Permissions1 vote 1 comment
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Zendesk Talk - Auto-Answer Call Feature0 votes 3 comments
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Overseas Echo/Delays0 votes 1 comment
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Inactive talk received voice mail0 votes 2 comments
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How to send an email to a Talk ticket0 votes 1 comment
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No permitir que los agentes puedan escuchar las grabaciones de cualquiera0 votes 0 comments
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Zendesk Talk not working at all0 votes 2 comments
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Call issues0 votes 3 comments
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Using ZD Text: Group Messages1 vote 1 comment
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Call Back Feature: Request Time Frame Answered1 vote 1 comment
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Verifying customers over the phone0 votes 1 comment
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How to measure productivity percentage in ZD Talk? Answered0 votes 1 comment
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How can I create IVR for outside business hours?0 votes 0 comments
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Trigger to auto-close/resolve VM tickets with short messages Answered0 votes 5 comments
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How do you set up your new VOIP phone line? Answered0 votes 1 comment
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Trouble with calls being logged0 votes 0 comments
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Outbound calls don't get assigned a call group Answered1 vote 1 comment
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Delay in ZenDesk Talk calls Answered0 votes 1 comment
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Voicemail during business hours? Answered0 votes 1 comment
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Triggers based off of different Zendesk phone numbers0 votes 2 comments
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Covid IVR menu as greeting0 votes 1 comment
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IVR menu for calls after hours Answered1 vote 1 comment
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Numerous Zendesk talk issues0 votes 2 comments