Talk Q&A – Zendesk help

Ask and answer questions and troubleshoot issues related to Zendesk Talk.

Call Back Feature: Request Time Frame Answered
- Greg Sanchez
- March 24, 2021 21:17
0 votes 1 comment
How to measure productivity percentage in ZD Talk? Answered
- Adela Turbett
- March 15, 2021 20:18
0 votes 1 comment
Trigger to auto-close/resolve VM tickets with short messages Answered
- Joshua Bentley
- February 16, 2021 20:48
0 votes 5 comments
Outbound calls don't get assigned a call group Answered
- Craig Leonard
- January 10, 2021 22:35
- Edited
1 vote 1 comment
Delay in ZenDesk Talk calls Answered
- Jennifer
- December 21, 2020 21:12
0 votes 1 comment
Voicemail during business hours? Answered
- SILVAN FREY
- November 13, 2020 10:40
- Edited
0 votes 1 comment
Multiple tabs are spawned from the same inbound call Answered
- PatrikM
- June 25, 2020 08:46
- Edited
0 votes 2 comments
Inbound Calls reporting Answered
- Craig Leonard
- May 29, 2020 00:13
0 votes 1 comment
Call Recording Format Answered
- John Leedham
- March 16, 2020 01:38
0 votes 2 comments
IVR to text Answered
- Hagay
- February 05, 2020 19:03
0 votes 2 comments
Triggers Received At Phone Number Answered
- Jonathan Bruner
- January 20, 2020 21:59
0 votes 4 comments
Set up schedules beyond the hour and half hour mark Answered
- Niloufar Ahmadinikoo
- January 09, 2020 02:42
0 votes 1 comment
Online to multiple numbers at the same time Answered
- Maria Mikhael
- December 18, 2019 13:26
0 votes 1 comment
Queue dropping and calls cutting out Answered
- Rachel Male
- November 20, 2019 14:16
0 votes 1 comment
Talk icon Answered
- Tracey Smith
- November 06, 2019 22:17
0 votes 4 comments
Excluding selected inbound calls from recorded greetings Answered
- Howard
- October 29, 2019 10:25
0 votes 3 comments
IVR option for routing to external number Answered
- George Cox
- October 21, 2019 15:25
0 votes 1 comment
Talk agents being able to transfer calls to other agents using dial by name Answered
- Brent Royal
- September 24, 2019 21:07
0 votes 3 comments
Zendesk Talk Error Messages Answered
- Neil Snorten
- September 24, 2019 17:25
1 vote 16 comments
Outbound call delay Answered
- Paul Allen
- September 24, 2019 02:58
0 votes 2 comments
Zendesk Talk: Call Routing more than once Answered
- Cameron Henry
- July 26, 2019 22:34
4 votes 9 comments
Why can't agents view calls in queue? Answered
- Chip Smith
- July 09, 2019 17:30
0 votes 1 comment
Forward call to DID Answered
- Nino
- July 09, 2019 16:24
0 votes 1 comment
Adjust Talk API and Dashboard Business Hours Answered
- Mike Pena
- June 03, 2019 14:52
0 votes 1 comment
Send outbound text from Zendesk support dashboard. Answered
- Jon Rosenberg
- May 15, 2019 14:46
0 votes 1 comment
Voice Greeting Answered
- Daniel Varga
- April 18, 2019 13:31
0 votes 1 comment
Zendesk Talk Call Recording Audio Channels Answered
- Jeff Von Hendy
- April 17, 2019 20:17
0 votes 2 comments
Headset compatibility list Answered
- Patrick Callahan
- April 08, 2019 17:37
0 votes 10 comments
How to see the received calls on my computer when I am not on zendesk? Answered
- Thibault Balescut
- March 19, 2019 14:41
0 votes 1 comment
Forwarding call from a set number Answered
- Jade Taylor
- March 12, 2019 23:49
0 votes 1 comment

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