Talk Q&A
New postAsk and answer questions and troubleshoot issues related to Zendesk Talk.
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Using ZD Text: Group Messages1 vote 0 comments
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Call Back Feature: Request Time Frame0 votes 1 comment
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Verifying customers over the phone0 votes 1 comment
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How can I create IVR for outside business hours?0 votes 0 comments
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How do you set up your new VOIP phone line?0 votes 1 comment
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Trouble with calls being logged0 votes 0 comments
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Triggers based off of different Zendesk phone numbers0 votes 1 comment
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Covid IVR menu as greeting0 votes 1 comment
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Numerous Zendesk talk issues0 votes 2 comments
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Callback enable or disable per country0 votes 3 comments
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Zendesk Talk not working for one of my agents0 votes 1 comment
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Live Calls access0 votes 1 comment
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Talk History / Useage Charges0 votes 1 comment
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Open third party website when we get an inbound call0 votes 1 comment
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Co-listening - training puposes0 votes 1 comment
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Talk outage - any ideas to keep our customers informed?0 votes 2 comments
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How do I know if "Talk" is enabled for my account?0 votes 5 comments
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A bluetooth headset is not working with talk0 votes 1 comment
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Talkの電話番号にスケジュールを設定したいが「スケジュール」フィールドのドロップダウンメニューが出てこない0 votes 1 comment
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顧客満足度調査 を有効にしたが、新しいビューや自動化が追加されない0 votes 1 comment
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Zendesk talk phone numbers0 votes 3 comments
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Talk VERY quiet1 vote 3 comments
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Support/Talk Text Message attachments0 votes 7 comments
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Setting up trigger when agent reaches certain number of tickets0 votes 3 comments
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Zendesk Talk configuration with mobile phone0 votes 3 comments
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Understanding Call Quality for Call Legs0 votes 2 comments
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Keeping SMS Conversations Organized0 votes 1 comment
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How to determine a Talk agent's round robin position0 votes 4 comments
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Calls Stuck in queue0 votes 1 comment