Guide Q&A – Zendesk help

Ask and answer questions about Zendesk Guide, Answer Bot, theme customizations, and knowledge management.

Examples of sites using Zendesk as their primary Knowledge Base Pinned
- Adam Goolie Gould
- September 21, 2011 21:16
9 votes 85 comments
Best Help Center designs & customisations - add your favs! Pinned
- Tom
- August 29, 2013 17:02
13 votes 66 comments
Introduction to how we did Zendesk's Help Center theme customization Pinned Featured
- Erik Dunning
- March 19, 2019 16:00
- Edited
5 votes 0 comments
Zendesk's Help Center theme customization, part 1: How we use Zendesk features Pinned
- Erik Dunning
- March 19, 2019 19:24
- Edited
3 votes 0 comments
Zendesk's Help Center theme customization, part 2: How we use open source tools Pinned
- Erik Dunning
- March 19, 2019 19:32
- Edited
3 votes 3 comments
Click to view full-size image in lightbox or modal
- Jordan Dayton
- January 25, 2021 22:14
0 votes 0 comments
Is there a way to identify all articles that contain embedded content?
- Angela Frey
- January 25, 2021 20:34
0 votes 0 comments
Guide: Numbered list nested within bulleted list
- Stephen A Kairys
- January 25, 2021 19:12
0 votes 0 comments
Move Email field to the bottom
- Johannes Ganter
- January 25, 2021 15:38
- Edited
0 votes 0 comments
Can I call Zendesk by phone?
- Pascal Huybers
- January 25, 2021 14:03
0 votes 1 comment
Custom Google Font not showing
- Léa Davoine
- January 22, 2021 13:31
0 votes 1 comment
Guide and Help Center pages do not exist
- AKA Company
- January 22, 2021 11:13
0 votes 3 comments
Users getting redirected after logging in to guide
- Kyle B
- January 22, 2021 01:45
0 votes 2 comments
Can I add different social card meta tags to each category and the homepage?
- Noah
- January 21, 2021 18:35
0 votes 0 comments
Article Section Page - Split Articles Column into 2?
- joeybeans
- January 21, 2021 12:40
0 votes 4 comments
Webform is not applying to one of our brands
- Kevin Chung
- January 21, 2021 01:35
0 votes 0 comments
Increase size of form list dropdown
- Doug Shaner
- January 20, 2021 21:22
0 votes 2 comments
Ability to display end users' user field value in a Guide article
- Mickaël Derriey
- January 19, 2021 03:10
- Edited
0 votes 4 comments
Hyperlinks not working Answered
- Louise Macbean
- January 18, 2021 17:08
2 votes 5 comments
Guide Article: Links in Bullet Lists are not linked
- Megan Ellis
- January 18, 2021 15:45
2 votes 5 comments
Article links from Category page are broken
- Breanne Ross
- January 17, 2021 00:06
0 votes 9 comments
Tools used for managing content creation
- Blair Freer
- January 15, 2021 20:47
0 votes 1 comment
Style changes using Copenhagen Theme: can't remove the block border on focus
- laura gugliermetti
- January 15, 2021 20:09
0 votes 2 comments
Bulk move user content to spam (more than 30 rows)
- Magnus Persson
- January 14, 2021 08:24
0 votes 3 comments
Does AnswerBot read the entire email if the email was forwarded to support?
- Alex B
- January 13, 2021 20:49
0 votes 0 comments
Problem with access Guide
- Michal Piatkowski
- January 13, 2021 04:17
0 votes 4 comments
How can I remove the sign up option in the Help Center?
- Big Sur
- January 11, 2021 20:08
0 votes 1 comment
Examples of sites using Guide with more than one subsection?
- Stephen
- January 11, 2021 13:52
0 votes 1 comment
Create collapsible menus on section pages
- Big Sur
- January 11, 2021 12:25
0 votes 7 comments
Search bar border change color Answered
- Sanja Novotny
- January 11, 2021 11:31
0 votes 1 comment

Didn't find what you were looking for?