Guide Q&A
New postAsk and answer questions about Zendesk Guide, Answer Bot, theme customizations, and knowledge management.
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Examples of sites using Zendesk as their primary Knowledge Base Pinned9 votes 85 comments
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Best Help Center designs & customisations - add your favs! Pinned13 votes 66 comments
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Introduction to how we did Zendesk's Help Center theme customization Pinned Featured5 votes 0 comments
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Zendesk's Help Center theme customization, part 1: How we use Zendesk features Pinned3 votes 0 comments
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Zendesk's Help Center theme customization, part 2: How we use open source tools Pinned3 votes 3 comments
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Click to view full-size image in lightbox or modal0 votes 0 comments
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Is there a way to identify all articles that contain embedded content?0 votes 0 comments
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Guide: Numbered list nested within bulleted list0 votes 0 comments
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Move Email field to the bottom0 votes 0 comments
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Can I call Zendesk by phone?0 votes 1 comment
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Custom Google Font not showing0 votes 1 comment
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Guide and Help Center pages do not exist0 votes 3 comments
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Users getting redirected after logging in to guide0 votes 2 comments
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Can I add different social card meta tags to each category and the homepage?0 votes 0 comments
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Article Section Page - Split Articles Column into 2?0 votes 4 comments
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Webform is not applying to one of our brands0 votes 0 comments
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Increase size of form list dropdown0 votes 2 comments
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Ability to display end users' user field value in a Guide article0 votes 4 comments
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Hyperlinks not working Answered2 votes 5 comments
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Guide Article: Links in Bullet Lists are not linked2 votes 5 comments
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Article links from Category page are broken0 votes 9 comments
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Tools used for managing content creation0 votes 1 comment
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Style changes using Copenhagen Theme: can't remove the block border on focus0 votes 2 comments
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Bulk move user content to spam (more than 30 rows)0 votes 3 comments
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Does AnswerBot read the entire email if the email was forwarded to support?0 votes 0 comments
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Problem with access Guide0 votes 4 comments
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How can I remove the sign up option in the Help Center?0 votes 1 comment
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Examples of sites using Guide with more than one subsection?0 votes 1 comment
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Create collapsible menus on section pages0 votes 7 comments
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Search bar border change color Answered0 votes 1 comment