Guide Q&A
New postAsk and answer questions about Zendesk Guide.
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Examples of sites using Zendesk as their primary Knowledge Base Pinned10 votes 81 comments
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Best Help Center designs & customisations - add your favs! Pinned13 votes 63 comments
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Introduction to how we did Zendesk's Help Center theme customization Pinned Featured5 votes 0 comments
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Zendesk's Help Center theme customization, part 1: How we use Zendesk features Pinned3 votes 0 comments
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Zendesk's Help Center theme customization, part 2: How we use open source tools Pinned3 votes 3 comments
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Adding unordered lists in Category descriptions0 votes 3 comments
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Advice Requested - External (Customer-facing) and Internal (Agent-facing0 votes 7 comments
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Displaying 3rd or more tier subsections on a section page0 votes 0 comments
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Is there a way to edit the {{user_info}} ?0 votes 1 comment
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Ability to download Answer Bot customer's input?0 votes 1 comment
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Domain set up0 votes 1 comment
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Can't see "Submit a request" option in Zendesk Guide0 votes 5 comments
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How to add icons/symbols to article titles0 votes 13 comments
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Tabs HTML code are not working0 votes 2 comments
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Without enabling article comments, can an email notification be sent if an article is modified? Answered0 votes 1 comment
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CC field autopopulate0 votes 1 comment
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Search Results0 votes 8 comments
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Deleting comments fromGuide artcile Answered0 votes 1 comment
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Open/Closed Icon on Homepage1 vote 2 comments
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How to stop end users solving tickets1 vote 1 comment
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Searching in the help center0 votes 1 comment
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Article ID in URL: Search Function1 vote 7 comments
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How to hide an article from an anonymous user? Answered1 vote 10 comments
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Add our own font in Guide end user portal? Answered1 vote 1 comment
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adding "More Questions on this article， Submit a request to us " into the article section on help center Answered1 vote 5 comments
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Submit a request translation problem Answered1 vote 10 comments