Talk - Best Practices, Workflows, and Tips
New postLearn how to use Guide from fellow users and Zendesk employees, and share your own tips and best practices! This topic contains user tips, Zendesk's Full Circle webinar conversations, Knowledge Manager Roundtables, and more.
Show all
Sort by newest post
-
How to write a great community tip Pinned0 votes 0 comments
-
Tips for Zendesk Talk Pinned4 votes 2 comments
-
Talk is telling customers that voicemail is full0 votes 1 comment
-
Talk - call routing Answered0 votes 2 comments
-
Removing signatures from Text and Answer Bot0 votes 1 comment
-
Best practices for recording greetings0 votes 3 comments
-
Have SMS replies appear in the same ticket that initially sent the SMS0 votes 1 comment
-
How to create a report on aging tickets on a weekly base0 votes 1 comment
-
Is it possible to automate sub-tasks creation dependent on ticket type?0 votes 1 comment
-
Configuring an agent forwarding number0 votes 3 comments
-
Choosing a headset for Zendesk Talk10 votes 18 comments