Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

the number of expected does not change on the clients end Completed
- katie
- October 28, 2016 10:40
1 vote 2 comments
Limit Agents to Only View Their Chats Completed
- Sean Callahan
- October 12, 2016 17:58
0 votes 2 comments
Don't show Team number, when there's only one agent Completed
- Chris Christou
- October 06, 2016 05:56
0 votes 2 comments
New features Completed
- Molly Broughton
- October 03, 2016 09:16
1 vote 14 comments
Add image when sliding it over the chat window Completed
- Claude Gelinas
- September 26, 2016 18:46
0 votes 1 comment
Queue doesn't update Completed
- Tomas
- September 21, 2016 12:29
2 votes 3 comments
Emoji's Completed
- Brenda Davis
- September 12, 2016 01:51
2 votes 3 comments
Level administration Completed
- Webmaster
- September 08, 2016 17:51
1 vote 4 comments
Restiction Completed
- Percy
- August 29, 2016 20:38
0 votes 2 comments
Provide an externally-available chat extract Completed
- Crabosaurus
- August 29, 2016 18:42
0 votes 4 comments
Multiple login locations Completed
- Casey Jones
- April 26, 2016 02:07
2 votes 4 comments
Agent - restrict view Completed
- Maurício Alexandre
- August 12, 2016 15:26
2 votes 2 comments
Ability to duplicate Shortcuts: ショートカットを追加するときに、コピー機能があれば追加し易いがいかがでしょうか。 Completed
- kentaro sugi
- August 01, 2016 07:28
0 votes 5 comments
Personal or department limited shortcuts (feature request) Completed
- Jacob J Christensen
- Community Moderator
- July 26, 2016 12:40
6 votes 16 comments
Limit the ability for all agents to create new shortcuts Completed
- Emily Door
- July 19, 2016 18:06
0 votes 2 comments
Features Completed
- Billie Couldry
- June 21, 2016 18:02
0 votes 1 comment
Permission lock shortcuts Completed
- Brennan Valenzuela
- June 16, 2016 14:50
0 votes 2 comments
Zopim Visualization/Visitor List Completed
- Kent O'Sullivan
- June 01, 2016 19:08
0 votes 4 comments
The ability to turn on or off Auto scrolling during chat Completed
- Jeff Jones
- May 24, 2016 20:22
0 votes 2 comments
Restrict Zopim Chat Module by Country Completed
- Graham Mitchell
- April 26, 2016 10:49
3 votes 3 comments
Please disable hybrid assignment pop up Completed
- Christina Fountain
- April 19, 2016 15:48
0 votes 2 comments
Expose APIs for Real-time Monitoring Completed
- Clark Malmgren
- March 02, 2016 14:31
5 votes 2 comments
please allow website wise shortcuts Completed
- pankaj arya
- February 22, 2016 06:42
1 vote 4 comments
Flag chat as dealt with Completed
- RDO Kitchens & Appliances
- February 11, 2016 17:27
1 vote 2 comments
FEATURE REQUEST - ability to tag closed chat Completed
- Jon Barnes
- February 08, 2016 18:30
0 votes 10 comments
[COMPLETED] Increase Mobile Chat Click Through Requests (AND SALES) Completed
- Nathan K
- June 03, 2015 06:22
0 votes 2 comments
[COMPLETED] Zopim's chat should have emojis. Completed
- Sebastian Ibañez
- June 12, 2015 18:54
10 votes 17 comments
[COMPLETED] API for chat history Completed
- Akshay Gaykar
- May 22, 2015 07:29
0 votes 2 comments
[COMPLETED] Personal vs Public Chat Shortcut Completed
- Marc Fernandez
- February 23, 2015 21:02
0 votes 6 comments
[COMPLETED] Feature Request: Bulk export of chat transcripts Completed
- Brennan Valenzuela
- November 05, 2014 17:27
3 votes 6 comments

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