Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Ability for admins to logout agents Answered42 votes 58 comments
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Preview text as customer is typing Answered43 votes 40 comments
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Feature Request: Give Admins Ability to Change Agent Status Answered28 votes 30 comments
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Content Security Policy Answered2 votes 29 comments
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Integrate with Apple's Business Chat Answered9 votes 24 comments
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Set Department after chat started Answered20 votes 22 comments
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Disable offline messages for everyone Answered13 votes 21 comments
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Minify the zopim script Answered4 votes 21 comments
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Custom prechat field Answered23 votes 21 comments
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FORCE Chat to END Answered6 votes 19 comments
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Disable Email Transcript feature Answered3 votes 18 comments
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how to add an hyperlink in a chat message ? Answered0 votes 17 comments
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Add Options in triggers as in shortcuts. Answered10 votes 17 comments
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TIME on chat transcript email is not set to my timezone Answered3 votes 16 comments
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Answer Bot for Chat Answered4 votes 16 comments
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Force End The Chat Answered4 votes 16 comments
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trigger reporting Answered7 votes 14 comments
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Proactive Greeting with Pre Chat Form Answered15 votes 14 comments
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Zapier Integration Answered6 votes 13 comments
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Web widget label / text Answered1 vote 12 comments
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Analytics on Automated Messages / Triggers Answered7 votes 12 comments
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Language support Answered1 vote 12 comments
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Create new ticket for each chat session Answered8 votes 12 comments
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Chat Priority Answered10 votes 11 comments
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Make chat visitors display more compact. Answered0 votes 11 comments
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Google PageSpeed is making suggestions for Zopim on mobile Answered1 vote 11 comments
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Multilanguage for triggers Answered10 votes 10 comments
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Merge Messenger/Chat Dashboards Answered3 votes 10 comments
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Need chat ID in Javascript API for Zendesk Chat Answered2 votes 10 comments
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%visitor_name for shortcuts Answered1 vote 10 comments