Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Increasing Zendesk Talk's Maximum Queue Wait Time Completed
- Jeff James
- November 02, 2016 20:52
7 votes 27 comments
Chat Waiting Time - Queue for customers Completed
- Mateus Lima
- October 18, 2016 20:17
13 votes 23 comments
[COMPLETED] Zopim's chat should have emojis. Completed
- Sebastian Ibañez
- June 12, 2015 18:54
10 votes 17 comments
Personal or department limited shortcuts (feature request) Completed
- Jacob J Christensen
- Community Moderator
- July 26, 2016 12:40
6 votes 16 comments
New features Completed
- Molly Broughton
- October 03, 2016 09:16
1 vote 14 comments
zopim is blocked by ublock origin, ublock is used by millions of people Completed
- Chris
- October 11, 2016 09:42
0 votes 11 comments
FEATURE REQUEST - ability to tag closed chat Completed
- Jon Barnes
- February 08, 2016 18:30
0 votes 10 comments
Chat transcript automatically sent for customer Completed
- Lucas O.
- May 08, 2017 14:52
0 votes 7 comments
Support for emoticons in chat messages? Completed
- Joel Hellman
- January 23, 2017 11:46
1 vote 7 comments
[COMPLETED] Offline chat tagging - feature request / (bug report?) Completed
- Girts Palejs
- November 20, 2015 11:57
1 vote 7 comments
[COMPLETED] Personal vs Public Chat Shortcut Completed
- Marc Fernandez
- February 23, 2015 21:02
0 votes 6 comments
[COMPLETED] Feature Request: Bulk export of chat transcripts Completed
- Brennan Valenzuela
- November 05, 2014 17:27
3 votes 6 comments
Hide user message input field at the input Japanese message(iOS) Completed
- 阿部哲大
- October 23, 2017 00:33
0 votes 5 comments
Add tags after chat ends Completed
- Joe Patti
- July 06, 2017 16:43
3 votes 5 comments
Personal Zendesk Chat Shortcuts Completed
- Emmanuel Buttigieg
- February 13, 2017 15:18
1 vote 5 comments
History (99+) is pointless Completed
- Al
- November 03, 2016 17:30
0 votes 5 comments
Ability to duplicate Shortcuts: ショートカットを追加するときに、コピー機能があれば追加し易いがいかがでしょうか。 Completed
- kentaro sugi
- August 01, 2016 07:28
0 votes 5 comments
Chat Monitoring - Agent Status Reporting Completed
- Chris Nicholson-Doyle
- September 17, 2017 23:53
-1 votes 4 comments
No way to change assignee on a support ticket via chat Completed
- Amanda
- May 16, 2017 21:44
0 votes 4 comments
Queue doesn't update and The busy system message should pop out Completed
- sooylesuper
- March 23, 2017 03:31
0 votes 4 comments
Current Day Analytics Completed
- Aswin Kannan
- March 09, 2017 04:09
2 votes 4 comments
Level administration Completed
- Webmaster
- September 08, 2016 17:51
1 vote 4 comments
Provide an externally-available chat extract Completed
- Crabosaurus
- August 29, 2016 18:42
0 votes 4 comments
Zopim Visualization/Visitor List Completed
- Kent O'Sullivan
- June 01, 2016 19:08
0 votes 4 comments
Multiple login locations Completed
- Casey Jones
- April 26, 2016 02:07
2 votes 4 comments
please allow website wise shortcuts Completed
- pankaj arya
- February 22, 2016 06:42
1 vote 4 comments
Disable sound when closing the chat Completed
- Frank
- June 25, 2018 14:02
1 vote 3 comments
Shortcuts in Zendesk Chat Completed
- J Sizonova
- May 03, 2018 12:48
0 votes 3 comments
Change the text for chat ratings Completed
- Justin Graves
- March 21, 2018 19:35
1 vote 3 comments
Clickable links in visitor's chat window Completed
- Oliver Leung
- November 22, 2017 01:11
1 vote 3 comments

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