Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Increasing Zendesk Talk's Maximum Queue Wait Time Completed7 votes 27 comments
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Chat Waiting Time - Queue for customers Completed13 votes 23 comments
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[COMPLETED] Zopim's chat should have emojis. Completed10 votes 17 comments
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Personal or department limited shortcuts (feature request) Completed6 votes 16 comments
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New features Completed1 vote 14 comments
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zopim is blocked by ublock origin, ublock is used by millions of people Completed0 votes 11 comments
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FEATURE REQUEST - ability to tag closed chat Completed0 votes 10 comments
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Chat transcript automatically sent for customer Completed0 votes 7 comments
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Support for emoticons in chat messages? Completed1 vote 7 comments
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[COMPLETED] Offline chat tagging - feature request / (bug report?) Completed1 vote 7 comments
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[COMPLETED] Personal vs Public Chat Shortcut Completed0 votes 6 comments
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[COMPLETED] Feature Request: Bulk export of chat transcripts Completed3 votes 6 comments
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Hide user message input field at the input Japanese message(iOS) Completed0 votes 5 comments
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Add tags after chat ends Completed3 votes 5 comments
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Personal Zendesk Chat Shortcuts Completed1 vote 5 comments
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History (99+) is pointless Completed0 votes 5 comments
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Ability to duplicate Shortcuts: ショートカットを追加するときに、コピー機能があれば追加し易いがいかがでしょうか。 Completed0 votes 5 comments
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Chat Monitoring - Agent Status Reporting Completed-1 votes 4 comments
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No way to change assignee on a support ticket via chat Completed0 votes 4 comments
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Queue doesn't update and The busy system message should pop out Completed0 votes 4 comments
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Current Day Analytics Completed2 votes 4 comments
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Level administration Completed1 vote 4 comments
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Provide an externally-available chat extract Completed0 votes 4 comments
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Zopim Visualization/Visitor List Completed0 votes 4 comments
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Multiple login locations Completed2 votes 4 comments
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please allow website wise shortcuts Completed1 vote 4 comments
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Disable sound when closing the chat Completed1 vote 3 comments
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Shortcuts in Zendesk Chat Completed0 votes 3 comments
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Change the text for chat ratings Completed1 vote 3 comments
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Clickable links in visitor's chat window Completed1 vote 3 comments