Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
Ability for social DM's (FM/Twitter) to come through as chats Completed0 votes 2 comments
-
Chat transcript automatically sent for customer Completed0 votes 7 comments
-
zopim is blocked by ublock origin, ublock is used by millions of people Completed0 votes 11 comments
-
Lock Down Ban Visitors Completed1 vote 3 comments
-
Other agents Completed0 votes 1 comment
-
[COMPLETED] Offline chat tagging - feature request / (bug report?) Completed1 vote 7 comments
-
[COMPLETED] Add feature to automatically serve chats Completed2 votes 3 comments
-
[COMPLETED] Add Today's performance in the real time monitor for larger operations Completed1 vote 2 comments
-
Integrate LINE@ on Zendesk Support Completed0 votes 4 comments
-
Increasing Zendesk Talk's Maximum Queue Wait Time Completed7 votes 27 comments
-
Chat Waiting Time - Queue for customers Completed12 votes 23 comments
-
Sound notifications on open chats have been removed Completed1 vote 1 comment
-
Chat ID in Zendesk Support ticket internal note Completed0 votes 1 comment
-
Personal Zendesk Chat Shortcuts Completed1 vote 5 comments
-
Separate shortcuts for departments Completed0 votes 2 comments
-
Bulk export of chat exports only current screen. It doesn't export everything. Completed0 votes 1 comment
-
Zendesk Chat API JSON Completed2 votes 2 comments
-
Disable sound when closing the chat Completed1 vote 3 comments
-
Shortcuts in Zendesk Chat Completed0 votes 3 comments
-
Change the text for chat ratings Completed1 vote 3 comments
-
Share Zip/Rar files via Zopim chat Completed0 votes 1 comment
-
Option to Disable Agents from Joining Chat which is being served Completed0 votes 1 comment
-
Clickable links in visitor's chat window Completed1 vote 3 comments
-
Suggestion for new trigger condition (checks if a visitor has started typing) Completed0 votes 2 comments
-
Agent log in/out report including status Completed0 votes 3 comments
-
Hide user message input field at the input Japanese message(iOS) Completed0 votes 5 comments
-
Chat shortcuts Completed6 votes 2 comments
-
Chat Monitoring - Agent Status Reporting Completed-1 votes 4 comments
-
Track and display Agents in Status Available and Unavailable, Invisible Completed0 votes 3 comments
-
Lock Down Shortcuts Completed0 votes 1 comment