Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New in Zendesk - November 2020 product updates Pinned0 votes 0 comments
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Product Feedback Guidelines & how to write an effective feedback post Pinned0 votes 0 comments
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A tool or script to translate widget concierge to another language0 votes 0 comments
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トリガによる話しかけを行うとBOTが作動しない不具合の改修依頼0 votes 0 comments
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Visual - group by country0 votes 0 comments
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Alert Admin when all agents are away/inactive2 votes 0 comments
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Option to modify the missed chat email to customer0 votes 0 comments
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Add delay for incoming chats0 votes 0 comments
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Customer facing label for Chat departments0 votes 0 comments
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Redirect a Zendesk Ticket directly in the Chattool0 votes 0 comments
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Add chat assignment record in Chat history0 votes 0 comments
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Default Chat Trigger - Without Auto-Opening of Chat0 votes 2 comments
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Make ignore skill button clicked in Chat be default setting0 votes 0 comments
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Chat dashboard allow setting timezone by account independently1 vote 1 comment
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Add Away and invisible time duration to Explore or Chat dashboard0 votes 0 comments
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Add Ticket ID Search column in Chat history0 votes 0 comments
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[Bug] ZAW chat type-in field issue with "/" and shortcuts0 votes 0 comments
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Change Idle Status by Team Leader0 votes 0 comments
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İnternet Connectivity Issues0 votes 0 comments
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Agents able to switch between departments0 votes 0 comments
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Hide client details in chat window0 votes 0 comments
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No. of chat message of my agents0 votes 0 comments
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Add chat tags to trigger conditions1 vote 0 comments
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Auto delete of chats0 votes 0 comments
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Chat Hyperlinks2 votes 1 comment
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Sound notifications are bad1 vote 0 comments
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Zendesk Chat - advances search include organisation0 votes 0 comments
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Chat from end user view shows previous conversations0 votes 0 comments