Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New in Zendesk - September 2020 product updates Pinned0 votes 0 comments
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Product Feedback Guidelines & how to write an effective feedback post Pinned0 votes 0 comments
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Option to add hyperlinks to text in ZD shortcuts (like in ZD macros)0 votes 0 comments
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Add the ability add an empty string in the chat widget button1 vote 1 comment
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Forcing the locale of the chat SDK in Android0 votes 0 comments
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Custom chat statuses for agents0 votes 0 comments
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View Chat History / Past messages on IOS and Android11 votes 2 comments
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Translation of chat badge message0 votes 1 comment
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Message in draft gets deleted if customer exits the chat0 votes 1 comment
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Zoom for Documents on Chat0 votes 0 comments
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KB articles in Live Chat window0 votes 0 comments
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Zendesk chat add count down reminder on agent side0 votes 0 comments
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Feature request - Repeat incoming chat notifications every x seconds0 votes 0 comments
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Request to allow tagging on Offline Message ticket creation1 vote 0 comments
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Zendesk Chat show agent's skill real-time display in "Team"0 votes 0 comments
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Hide Chat Feedback from Chat Agent0 votes 0 comments
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Reporting on Chat Visitor ID0 votes 0 comments
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Chat Monitor Shareable Wallboard Link0 votes 0 comments
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Link Guide articles in Chat0 votes 0 comments
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Georgian language pack0 votes 0 comments
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Please make chat persistent...!0 votes 2 comments
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Zendesk Chat Browser icon on visitors0 votes 0 comments
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Issue type tracking0 votes 1 comment
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Add first name shortcut in chat2 votes 1 comment
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Default calling code on 'request a callback' feature on chat widget0 votes 0 comments
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Can we customize the chat widget to make it draggable?0 votes 0 comments
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Emojis for the Upselling chat triggers0 votes 2 comments
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Remove seconds from the Incoming chats waiting time. Answered0 votes 6 comments