Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

What's new in Zendesk - January 2021 product updates Pinned
- Brett Bowser
- Zendesk Community Team
- January 21, 2021 20:45
0 votes 0 comments
Product Feedback Guidelines & how to write an effective feedback post Pinned
- Nicole S.
- Zendesk Community Team
- October 20, 2020 22:44
- Edited
0 votes 0 comments
Malagasy language support
- Kirill Ivanov
- January 25, 2021 16:47
0 votes 0 comments
Option to Disable Default Return Key to Send Chat Message
- Nicole
- January 22, 2021 19:27
0 votes 0 comments
Add strikethrough options to the the sentences
- SQ ZHANG
- January 21, 2021 04:52
- Edited
2 votes 0 comments
A tool or script to translate widget concierge to another language
- Kirill Ivanov
- January 19, 2021 07:19
0 votes 0 comments
iOS Chat SDK v2 greeting words not appearing when all fields are fulfilled.
- bing wen
- January 20, 2021 06:38
- Edited
0 votes 5 comments
トリガによる話しかけを行うとBOTが作動しない不具合の改修依頼
- 中村翔
- December 25, 2020 10:24
0 votes 0 comments
Visual - group by country
- Alessandra Somera
- December 16, 2020 21:29
0 votes 0 comments
Alert Admin when all agents are away/inactive
- Dave Amorin
- December 16, 2020 01:43
2 votes 0 comments
Option to modify the missed chat email to customer
- Dave Amorin
- December 15, 2020 00:26
0 votes 0 comments
Add delay for incoming chats
- David McMahon
- December 14, 2020 16:59
0 votes 0 comments
Customer facing label for Chat departments
- Jean-Baptiste Brière
- Zendesk team member
- December 10, 2020 11:32
- Edited
0 votes 0 comments
Redirect a Zendesk Ticket directly in the Chattool
- Calvin Buechi
- December 08, 2020 16:17
0 votes 0 comments
Add chat assignment record in Chat history
- Mellisa
- December 08, 2020 06:35
0 votes 1 comment
Default Chat Trigger - Without Auto-Opening of Chat
- Braeden Eastman
- December 04, 2020 20:58
0 votes 2 comments
Make ignore skill button clicked in Chat be default setting
- Mellisa
- December 04, 2020 06:59
0 votes 0 comments
[bug][android][Chat SDK v2] Incorrect sorting of messages if the time on the device is incorrect
- Yaroslav Dosov
- December 03, 2020 10:39
- Edited
0 votes 0 comments
Chat dashboard allow setting timezone by account independently
- Mellisa
- November 30, 2020 13:37
1 vote 1 comment
Add Away and invisible time duration to Explore or Chat dashboard
- Mellisa
- November 30, 2020 13:32
0 votes 0 comments
Add Ticket ID Search column in Chat history
- Mellisa
- November 30, 2020 13:21
0 votes 0 comments
[Bug] ZAW chat type-in field issue with "/" and shortcuts
- Martin Tomis Bartel
- November 26, 2020 11:44
0 votes 0 comments
Change Idle Status by Team Leader
- Deniz Suat Oskaner
- November 25, 2020 16:27
0 votes 0 comments
İnternet Connectivity Issues
- Deniz Suat Oskaner
- November 25, 2020 16:24
0 votes 0 comments
Agents able to switch between departments
- Khajik Khajadourian
- November 25, 2020 16:13
0 votes 0 comments
What's New in Zendesk - November 2020 product updates
- Brett Bowser
- Zendesk Community Team
- November 23, 2020 19:15
0 votes 0 comments
Ability for social DM's (FM/Twitter) to come through as chats Completed
- Meg Palazzolo
- November 20, 2020 23:51
0 votes 2 comments
Hide client details in chat window
- Sara Stjernlöf
- November 20, 2020 10:43
0 votes 0 comments
No. of chat message of my agents
- Sushma Shivanagi
- November 19, 2020 13:02
0 votes 0 comments
Add chat tags to trigger conditions
- Hanna
- November 18, 2020 11:40
1 vote 0 comments

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