Chat and Message - Product Feedback & Discussion
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product Feedback Guidelines & how to write an effective feedback post Pinned0 votes 0 comments
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zendesk chat shows "n new messages" and does not scroll automatically1 vote 2 comments
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Possible to add images in Shortcuts? Answered0 votes 1 comment
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Chat invitation0 votes 0 comments
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Hide the button (options) from the chat widget0 votes 0 comments
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Use placeholder in triggers1 vote 5 comments
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Enable chat license for many agents at once0 votes 1 comment
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Chat Knowledge Base Search App not returning language articles0 votes 0 comments
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Ability to view agent images/tag line in Chat Portal Answered0 votes 2 comments
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enhancing trigger message feature0 votes 0 comments
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Please Fix Scenario Where User is Unable to End Chat0 votes 0 comments
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Apply Department On Widget Load (Not Customer Interaction)1 vote 0 comments
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Open pending tickets based on due DATE on form1 vote 0 comments
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会話ログをCSV形式でダウンロードしたい0 votes 0 comments
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Take over chats Answered0 votes 1 comment
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Chat transfer- notification to agent1 vote 1 comment
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Irritating ' New sign in detected' message when logging into Chat0 votes 0 comments
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Zendesk Chat Agent Activity with agent-level detail0 votes 0 comments
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Sound notifications on open chats have been removed1 vote 1 comment
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Pre Chat form: Require identity- with Mobile no Answered0 votes 1 comment
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Offline Messages outside Operating Hours1 vote 2 comments
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Add Ability to Mark Chat as Complex & Make Agent Unavailable Answered0 votes 3 comments
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Chat routing on Android SDk Answered0 votes 4 comments
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Update Widget Display Logic to Recognize Away & Invisible Agent Status Answered0 votes 1 comment
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Automatic Chat Greeting Answered0 votes 1 comment
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Tecla de Atalho0 votes 1 comment
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Close the chat after inactivity period1 vote 1 comment
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Triggers that also use pre-form in chat.0 votes 1 comment
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Operating Hours For Mobile Not Working Answered0 votes 1 comment