Chat and Message - Product Feedback & Discussion

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Product Feedback Guidelines & how to write an effective feedback post Pinned
- Nicole - Community Manager
- June 21, 2019 22:08
- Edited
0 votes 0 comments
Add send box button in chat widget Answered
- Melissa
- August 15, 2019 08:39
0 votes 1 comment
Agent Queue Assignments and Agent Queue Changes in Chat
- Mandy Curry
- August 13, 2019 12:18
1 vote 0 comments
Chat widget. Reducing the JS file size
- Gary Robinson
- August 09, 2019 23:45
- Edited
0 votes 0 comments
When Offline Then auto trigger message
- JISL
- August 08, 2019 04:13
0 votes 0 comments
Chat Rating on Transfer
- Alex
- August 07, 2019 21:17
- Edited
0 votes 1 comment
Chat live dashboard
- Khajik
- August 05, 2019 22:49
0 votes 1 comment
Removing rating Answered
- beshoy remon shaker
- August 05, 2019 13:55
0 votes 2 comments
Chat request sent to Alexa
- Mark Webb
- August 02, 2019 17:59
0 votes 1 comment
Chat History exports: role and email details
- Pedro Rodrigues
- August 02, 2019 15:16
0 votes 0 comments
Pre chat form edits for non admin users Answered
- Mark Moran
- July 31, 2019 00:45
0 votes 1 comment
Auto remove Visitor(trigger fired)
- JISL
- July 26, 2019 08:13
0 votes 0 comments
Disable customers' ability to edit/delete their credentials on Chat Answered
- Laura
- July 25, 2019 15:15
0 votes 3 comments
List of Full Agents
- Craig Bailey
- July 24, 2019 17:00
- Edited
1 vote 1 comment
Chat Shortcuts + Dynamic Content + Adding a Department Placeholder = Multi Brand Game Changer!!!
- Michael McMahan
- July 16, 2019 17:53
0 votes 0 comments
Set new messages notification in chat SDK
- Melissa
- July 16, 2019 07:23
0 votes 0 comments
Routing chat tickets based on the department visitors are transferred to
- Brad Edmundson
- July 10, 2019 19:21
0 votes 0 comments
Limit number of visitor path links Answered
- Roman Sheydvasser
- July 08, 2019 18:29
- Edited
0 votes 2 comments
Google Tag Manager dataLayer Events Answered
- Charlie Billingham
- July 08, 2019 08:02
0 votes 3 comments
Set Talk status automatically as Away/Not Available when agent is online on Chat Answered
- Azhar
- July 08, 2019 02:26
0 votes 1 comment
Pop-up browser notifications
- Katy Laythorne
- July 02, 2019 11:00
0 votes 0 comments
My KYC Answered
- Sheelam Shashikumar
- July 02, 2019 06:00
0 votes 1 comment
Give notification to inform agents when there has incoming chat Answered
- Melissa
- July 02, 2019 02:24
0 votes 4 comments
Add total missed chat
- ravi
- July 01, 2019 11:18
0 votes 0 comments
invisible after sign-in Answered
- Ian Weatherhogg
- June 26, 2019 06:26
0 votes 1 comment
Disable Chat between agents in Zendesk Chat
- Eldien Hasmanto
- June 20, 2019 07:46
0 votes 0 comments
Remove Department After Chat Closes Answered
- mike shiek
- June 19, 2019 15:19
0 votes 1 comment
Limit the number of times an agent can send the rating request in one chat. Answered
- Maria Siritcyna
- June 18, 2019 10:32
0 votes 1 comment
Email chat transcriptions with system messages in account language
- Caser Chat
- June 17, 2019 07:10
1 vote 1 comment
zendesk chat shows "n new messages" and does not scroll automatically
- Caser Chat
- June 13, 2019 12:09
1 vote 2 comments

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