Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product Feedback Guidelines & how to write an effective feedback post Pinned0 votes 0 comments
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Billing0 votes 0 comments
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Chat Widget Appearing Twice Answered0 votes 3 comments
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Automation Triggers on Rated Chats1 vote 0 comments
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Phonegap support0 votes 0 comments
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Sending Transcriptions used by customers Answered0 votes 1 comment
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Chat Disaster Recovery - Make Chat Offline Answered0 votes 3 comments
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The weak point FB intergration for prviate message0 votes 1 comment
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Feature Idea: Alert when exceeding chat limit2 votes 0 comments
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Dynamic Content on Triggers0 votes 0 comments
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Alert on slack of pending requests0 votes 0 comments
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An auto message not generate after received from visitor on chat1 vote 1 comment
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ADA Compliance for Chat Widget0 votes 1 comment
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new Trigger condition - check for Mobile or desktop Answered0 votes 1 comment
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automate trigger message when customer share his comment/rating0 votes 0 comments
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Pre-chat Form Customization Answered0 votes 1 comment
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Trace visitor path from history0 votes 4 comments
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Ability to take the "Phone field" off of the Pre-Chat Form0 votes 2 comments
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Add a condition for triggers based on number of active chats Answered1 vote 3 comments
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Customers respond to trigger after agent goes invisible3 votes 1 comment
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Upgrade From Trial To Chat Answered0 votes 1 comment
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Linking Chat Shortcuts & Macros0 votes 0 comments
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Pro-Active Answer Bot Chat0 votes 0 comments
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email Chat Transcript showing wrong timezone1 vote 2 comments
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Zendesk Apps Framework version 2 - previous versions support0 votes 1 comment
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Trigger chat Evaluation by Conversations API0 votes 2 comments