Explore - Troubleshooting and Q&A

Ask Explore Support product-related questions or share your expertise by answering questions.

Zendesk Community AMA: Explore Recipes, Aug 27 at 9am CST Pinned
- Devan - Community Manager
- August 22, 2019 17:03
0 votes 0 comments
Zendesk Community Guidelines Pinned
- Nicole - Community Manager
- November 09, 2018 17:38
0 votes 0 comments
Explore PDF Export Cut Off Issue
- Aaron Walker
- October 18, 2019 10:52
0 votes 0 comments
Reporting on Agent Out of Office in Explore
- Colleen Hughes
- October 17, 2019 21:51
0 votes 2 comments
Drillthrough Not Showing Columns Selected
- Darren Taylor
- October 17, 2019 12:35
0 votes 0 comments
Average wait time and filters
- VK
- October 16, 2019 19:31
0 votes 0 comments
Query titles in dashboard Answered
- Myriam Lochu
- October 11, 2019 00:28
0 votes 3 comments
Reporting on Tags Applied By Agents Answered
- Danny Koss
- October 07, 2019 23:39
0 votes 3 comments
Explore Reports Answered
- Russell Burstow
- October 07, 2019 14:48
0 votes 3 comments
Newly Created Query Not Updating When Changing Date Filter
- Darren Taylor
- October 03, 2019 09:21
0 votes 5 comments
Getting a timestamp for priority changes
- Shane Weber
- October 02, 2019 23:19
0 votes 2 comments
Need Paid Help For Explore Reports cuz there aint no way im gonna figure it out
- Sean Nelson
- October 02, 2019 23:15
0 votes 2 comments
Using Explore to track article access rates by customers
- Joost Allard
- October 01, 2019 23:07
1 vote 2 comments
Number of Agents performing action Metric
- Travis Tubbs
- October 01, 2019 18:31
0 votes 2 comments
Scheduled excel report does not include formatting
- Raymond Brookes
- October 01, 2019 06:21
0 votes 1 comment
How to create Average of ART (Average Resolution Time for each tickets) Answered
- Ninja Raj
- October 01, 2019 03:42
1 vote 2 comments
Zendesk Explore: Track custom field count over time
- Matt Gervasio
- September 27, 2019 16:13
0 votes 1 comment
Make the NULL value appear in queries...
- Randy Nieukirk
- September 26, 2019 14:51
1 vote 3 comments
Average Ticket Age Backlog Timeline (Not by ticket create)
- Mani Berenji
- September 25, 2019 23:49
0 votes 1 comment
How long does it take for new tags and new organizations to appear in Explore? Answered
- Sammy Edwards
- September 25, 2019 16:12
- Edited
0 votes 2 comments
Embedding Explore / Insights dashboards (charts) into other platforms
- Conza
- September 25, 2019 04:06
0 votes 0 comments
Reporting on organisation data Answered
- Tara Papworth
- September 25, 2019 01:25
- Edited
0 votes 1 comment
Creating dashboards for the current user in Explore
- Raymond Brookes
- September 20, 2019 07:31
- Edited
0 votes 3 comments
Bar visualisation skips entry Answered
- Gabriel Cyr
- September 18, 2019 15:46
0 votes 2 comments
FRT Reporting (Explore) Answered
- Ayal Kellman
- September 17, 2019 13:58
0 votes 1 comment
[Explore] Use current user's attribute as default filter for dashboard
- Nicolas Dijkstra
- September 16, 2019 20:09
0 votes 5 comments
Compare Agent ticket counts to team ticket counts
- Hillary Latham
- September 16, 2019 17:59
0 votes 2 comments
Explore: Calculate time since custom field was checked to when ticket was solved
- Tracy Scobba
- September 12, 2019 17:09
0 votes 1 comment
Multi Touch Percentages as an original metric
- Oliver Jackson
- September 10, 2019 13:42
- Edited
0 votes 0 comments
How do I replicate the rollup functionality of Insights in Explore?
- Dylan Cunniffe
- September 10, 2019 11:48
0 votes 1 comment

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