Explore Q&A
New postAsk Explore Support product-related questions or share your expertise by answering questions.
Show all
Sort by newest post
-
What does YOUR support dashboard in Explore look like? Pinned2 votes 5 comments
-
Zendesk Community Guidelines Pinned0 votes 0 comments
-
ticket update vs ticket touches Answered0 votes 1 comment
-
How to find incoming ticket count with reply time hours Answered0 votes 1 comment
-
Monthly number of tickets SLA breached by support team (Feb,Mar,Apr) Answered0 votes 1 comment
-
Creating a "target" metric for agents to hit0 votes 0 comments
-
Explore Drillthrough Answered0 votes 3 comments
-
Create query to calculate inbound support tickets0 votes 0 comments
-
How can I calculate a Date first Solved for an attribute?0 votes 0 comments
-
Grouping ticket field reasons into one report0 votes 0 comments
-
Explore Dashboard export0 votes 1 comment
-
Original Insights Reports view replicated by Explore?0 votes 2 comments
-
Agent Public Comment Date0 votes 1 comment
-
Waiting time on queue0 votes 1 comment
-
how many views on a guide page Answered0 votes 2 comments
-
Calculated Attribute: Return Attribute Value with Highest Count? Answered0 votes 3 comments
-
Date and Time of Most Recent Comment from End-User and Agent0 votes 1 comment
-
SLA per assignee0 votes 1 comment
-
Query coming up blank0 votes 2 comments
-
Zendesk Explore: Need to set value of column based on condition0 votes 5 comments
-
Dashboard export pdf file extension0 votes 2 comments
-
Time Travel Dashboard Widget Doesn't Work Answered0 votes 1 comment
-
Dashboard defaults Answered0 votes 3 comments
-
Report on changing Satisfaction ratings0 votes 1 comment
-
First Contact Resolution0 votes 1 comment
-
Custom Field tickets by month (Zendesk Explore)0 votes 1 comment
-
Ticket Created Date & Custom Date Field Range0 votes 4 comments
-
Explore Consultants? Answered1 vote 5 comments