Explore Q&A
New postAsk Explore Support product-related questions or share your expertise by answering questions.
-
What does YOUR support dashboard in Explore look like? Pinned4 votes 14 comments
-
Free Explore Training Resources! Pinned Featured1 vote 1 comment
-
Zendesk Community Guidelines Pinned0 votes 0 comments
-
Changing the "Last Week" timeframe from being Sun-Sat to Mon-Sun0 votes 1 comment
-
Count Comma Separated Values In A Single Cell0 votes 2 comments
-
Explore Query - Solved ticket within 1 week0 votes 5 comments
-
Reporting on tags added and removed over time0 votes 1 comment
-
Explore Metric - Tickets Solved in Under 24 Business Hours0 votes 1 comment
-
Time filter0 votes 5 comments
-
Calculation with multiple results - Show First Result Only0 votes 2 comments
-
Ability to see when metric is created or last updated? Answered1 vote 1 comment
-
Some tickets not showing up in Explore drill through0 votes 1 comment
-
Number of tickets last month against the average monthly volume Answered0 votes 2 comments
-
Requester wait time0 votes 1 comment
-
How to Count Inbound and Outbound Email Interactions0 votes 1 comment
-
Move chart widget from one tab to another in same dashboard0 votes 1 comment
-
Calculating bonus per solved tickets0 votes 2 comments
-
Customer Satisfaction CSAT Report in Explore0 votes 1 comment
-
Understanding Differing Ticket Counts between Datasets0 votes 2 comments
-
Total days since a ticket has been update0 votes 5 comments
-
Count of Ticket Field change in Exlpore Answered0 votes 3 comments
-
Calculating time between status updates Answered0 votes 2 comments
-
Using date range calculated metric in a standard calculated metric0 votes 2 comments
-
Data alteration when scheduled Explore dashboard is sent1 vote 1 comment
-
Resolution time by priority0 votes 1 comment
-
setup First Reply Time By Event(hr)[ Avg] on Explore report0 votes 1 comment