Explore Q&A – Zendesk help

Ask Explore Support product-related questions or share your expertise by answering questions.

Showing Created ticket per date for selected attribute Answered
- Cognite AS
- February 16, 2021 10:01
0 votes 2 comments
Relatórios do Insight
- Raul Ferreira
- February 15, 2021 16:44
0 votes 1 comment
Xplore Reports Answered
- MONSTER
- February 15, 2021 13:15
0 votes 3 comments
Calculate time from first assignment to when ticket was solved Answered
- Axel
- February 15, 2021 12:44
0 votes 2 comments
Report showing what 95% of customers are experiencing
- Felicia Conner
- February 12, 2021 19:07
0 votes 1 comment
Sorting on a Row Column Answered
- Joe M
- February 12, 2021 13:49
0 votes 4 comments
Explorer Report Filtering Issues
- Joe M
- February 12, 2021 02:01
0 votes 2 comments
Open ticket metrics
- Frédéric
- February 11, 2021 09:40
0 votes 1 comment
Clone Dataset Answered
- Yu Wang
- February 09, 2021 23:45
0 votes 1 comment
Percentage of Chats with First Reply Time < 3 minutes? Answered
- Nick B.
- February 08, 2021 20:22
0 votes 2 comments
Search Metrics Answered
- Robyn Casanova
- February 05, 2021 16:50
0 votes 1 comment
Solved tickets // Insight vs Explore discrepancies
- Jules
- February 05, 2021 10:31
0 votes 5 comments
How to display a percentage of tickets tagged with specific tags? Answered
- Ginny Carpenter
- February 04, 2021 22:22
0 votes 2 comments
Having difficulty tracking escalations from Level 1 to Level 2 groups by Agents
- Jhalil Abdelkader
- February 04, 2021 18:57
0 votes 1 comment
Reporting on number of solves/replies by submitter group Answered
- Trevor Kanaya
- February 04, 2021 19:18
- Edited
0 votes 2 comments
Number of customer replies Answered
- Jo Herbert
- February 02, 2021 16:53
0 votes 4 comments
Attribute members don't show in some visualisation types Answered
- Trevor Kanaya
- February 02, 2021 02:23
0 votes 2 comments
Reporting missed, declined, or skipped calls via Explore Queries
- Zendesk user
- February 01, 2021 21:46
0 votes 0 comments
End User Login Activity (Verified vs Unverified) Answered
- Danielle Eberhardt
- February 01, 2021 18:22
1 vote 2 comments
Creating a query with totals of an attribute
- Sidd Pandey
- February 01, 2021 16:46
0 votes 1 comment
How to display % of 2 columns? Answered
- Marc Dufour (Groan)
- February 01, 2021 15:26
0 votes 3 comments
Explore - Format KPI metric as text Answered
- Milton
- January 29, 2021 20:30
0 votes 6 comments
Choose Filters that a Bookmark Affects Answered
- Owen Greenberg
- January 29, 2021 13:27
0 votes 1 comment
Track when and which agent updated an organization customer field
- Waldemar Felinto
- January 28, 2021 19:03
0 votes 1 comment
Drill through Answered
- Tom R
- January 27, 2021 17:03
0 votes 4 comments
Explore shows ticket create - year Years incorrect order
- Sari Siekkinen
- January 27, 2021 13:25
0 votes 1 comment
Report on Organisation custom field updates in Explore Answered
- Trevor Kanaya
- January 26, 2021 15:20
0 votes 1 comment
Running Total as % for Pareto Chart
- Owen Greenberg
- January 26, 2021 13:46
0 votes 6 comments
Explore: reporting visitors of Guide Knowledge Base
- Yoel D
- January 25, 2021 09:48
0 votes 1 comment
Changing the "Last Week" timeframe from being Sun-Sat to Mon-Sun Answered
- Jason St Louis
- January 21, 2021 22:18
1 vote 1 comment

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