Explore Q&A
New postAsk Explore Support product-related questions or share your expertise by answering questions.
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Explore reporting and metrics Q&A Oct 28 at 9am CST Pinned0 votes 2 comments
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What does YOUR support dashboard in Explore look like? Pinned4 votes 13 comments
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Zendesk Community Guidelines Pinned0 votes 0 comments
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Reporting on tags in Explore Completed5 votes 55 comments
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Drillthrough not working4 votes 21 comments
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Number of Replies an Agent has sent per Day (IN EXPLORE) Answered1 vote 16 comments
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Explore PDF Export Cut Off Issue2 votes 14 comments
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Remove/Hide data filter values1 vote 14 comments
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Chat Rating "Good or Bad" Answered0 votes 13 comments
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Show average reply time0 votes 13 comments
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Showing SLA metrics for specific agents over period of time7 votes 12 comments
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Show Table Totals at the Bottom of Columns0 votes 12 comments
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Metric or Attribute for WIthout a Tag4 votes 11 comments
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Explore: Default Filter2 votes 10 comments
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Limit Explore queries on single attributes.0 votes 9 comments
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How do I report on agent updates where a ticket custom field is updated?1 vote 9 comments
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Scheduled Dashboard shows different values1 vote 9 comments
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Explore - Email Queries5 votes 9 comments
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Creating dashboards for the current user in Explore1 vote 9 comments
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Light Agents activity report Answered0 votes 8 comments
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Count ticket Per monthly0 votes 8 comments
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Explore Dashboard background colour Answered1 vote 8 comments
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reports with multi-select ticket field0 votes 8 comments
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Custom metric showing changes in a ticket field Answered0 votes 8 comments
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Answer Bot Effectiveness0 votes 8 comments
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Reporting on organisation data Answered1 vote 8 comments
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Compare Agent ticket counts to team ticket counts0 votes 8 comments
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Metrics changing when adding additional metrics1 vote 8 comments
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Light Agent Access to Zendesk Explore Reports Answered0 votes 8 comments