Explore Q&A
New postAsk Explore Support product-related questions or share your expertise by answering questions.
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Zendesk Q&A on Explore Insights Migration and Set Up Pinned Featured0 votes 0 comments
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What does YOUR support dashboard in Explore look like? Pinned4 votes 14 comments
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Free Explore Training Resources! Pinned Featured1 vote 1 comment
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Zendesk Community Guidelines Pinned0 votes 0 comments
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I cannot find the knowledge capture dataset to add0 votes 1 comment
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Two identical queries, two different results0 votes 1 comment
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Why are my solved tickets counted as 'unreplied ticekts'?0 votes 0 comments
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Comparing metrics to previous period1 vote 8 comments
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A column for Ticket IDs per agent0 votes 2 comments
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Repeat contact report1 vote 1 comment
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Making filter dates stick1 vote 1 comment
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Reporting Based on User defined Tags0 votes 1 comment
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Trouble with reporting on custom fields and creating clickable URLs0 votes 2 comments
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How do I apply time/date range filters to a calculated attribute?0 votes 1 comment
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95th %-tile calculation.0 votes 3 comments
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Creating dashboards for the current user in Explore1 vote 9 comments
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Capture FCR for first agent who solved ticket.0 votes 1 comment
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Conexão Zendesk x PowerBI0 votes 0 comments
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Count # of Visitors to Knowledge Base0 votes 1 comment
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Number of escalations from one group to another Answered0 votes 8 comments
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Query render limits0 votes 1 comment
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Count tickets with attachments0 votes 3 comments
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Agent reporting for chat0 votes 1 comment
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Overlapping Line Graph For Bad CSATs By Month0 votes 1 comment
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How can we calculate next response time in Explore? Answered2 votes 3 comments
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Calculate median without 0-values0 votes 5 comments