Explore Q&A – Zendesk help

Ask Explore Support product-related questions or share your expertise by answering questions.

ticket update vs ticket touches Answered
- Ninja Raj
- May 28, 2020 08:56
0 votes 1 comment
How to find incoming ticket count with reply time hours Answered
- Ninja Raj
- May 28, 2020 08:52
0 votes 1 comment
Monthly number of tickets SLA breached by support team (Feb,Mar,Apr) Answered
- Ninja Raj
- May 28, 2020 08:48
0 votes 1 comment
Explore Drillthrough Answered
- Carl Cassar
- May 26, 2020 07:01
0 votes 3 comments
how many views on a guide page Answered
- Patrick Brugman
- May 11, 2020 06:27
0 votes 2 comments
Calculated Attribute: Return Attribute Value with Highest Count? Answered
- TimothyFinn
- May 08, 2020 11:35
0 votes 3 comments
Time Travel Dashboard Widget Doesn't Work Answered
- Nakul Patel
- May 04, 2020 15:27
0 votes 1 comment
Dashboard defaults Answered
- Matt
- May 04, 2020 09:18
0 votes 3 comments
Explore Consultants? Answered
- Matt
- April 28, 2020 17:43
1 vote 5 comments
Explore Dashboard background colour Answered
- Carl Cassar
- April 28, 2020 07:37
0 votes 8 comments
Average Reporter/Agent waiting times on comments on daily basis Answered
- Marco Donauer
- April 27, 2020 14:42
0 votes 1 comment
How to actually measure Full Resolution Time over time? Answered
- Andy R
- April 07, 2020 13:56
0 votes 1 comment
Reporting on data fields previous entries Answered
- TheKhrux
- April 06, 2020 07:53
0 votes 5 comments
Zendesk Explore - showing #tickets created and #tickets solved by week Answered
- Martin Cook
- March 31, 2020 17:27
0 votes 2 comments
Dashboard and Data Filters across tabs Answered
- Aidan Ryan
- March 31, 2020 13:38
0 votes 6 comments
Using Explore to list the number of Guide articles submitted by agents Answered
- Tim Johnson
- March 23, 2020 20:02
0 votes 1 comment
Cleaning up old queries Answered
- Hannah Voice
- March 23, 2020 15:16
0 votes 2 comments
Calculate Call Answer Rate Answered
- Christoph Kutz
- March 18, 2020 13:27
0 votes 2 comments
Dashboard and Data Filters Answered
- Aidan Ryan
- March 16, 2020 16:37
0 votes 4 comments
Report on "received via" Answered
- Jessica Strozyk
- March 13, 2020 15:12
0 votes 3 comments
KPI does not match Chart in Dashboard Answered
- Travis Tubbs
- March 11, 2020 16:17
0 votes 1 comment
Explore - Reporting based on time when tag was added Answered
- Kavan
- March 11, 2020 10:17
0 votes 1 comment
How to measure my agents activities on unique tickets? Answered
- Anderson Santos
- March 11, 2020 00:26
0 votes 1 comment
Average Response Time Answered
- Sam Smith
- March 10, 2020 16:01
- Edited
0 votes 2 comments
Chat Dataset values vs. Tickets Dataset chat channel Answered
- BAKO
- March 10, 2020 12:40
0 votes 1 comment
Working with Organizations and Sets? Answered
- Mario Guisado
- March 09, 2020 22:57
0 votes 1 comment
Explore - Visualização de artigos da Central de Ajuda Answered
- Richard Almeida
- March 07, 2020 11:49
0 votes 1 comment
How do i create an explore report for tickets not being updated? Answered
- Adam Brosnan
- March 05, 2020 12:40
0 votes 1 comment
Legend Display for Exporting Answered
- Liza M
- March 04, 2020 18:29
0 votes 1 comment
Calculating Time Between Dates in Organization Profile Answered
- Travis Tubbs
- March 04, 2020 13:41
0 votes 3 comments

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