Explore Q&A – Zendesk help

Ask Explore Support product-related questions or share your expertise by answering questions.

Zendesk Community Guidelines Pinned
- Nicole - Community Manager
- November 09, 2018 17:38
-1 votes 0 comments
Sunburst text is all cut-off
- Joshua Allard
- March 26, 2020 19:04
1 vote 0 comments
Using Explore to list the number of Guide articles submitted by agents
- Tim Johnson
- March 23, 2020 20:02
0 votes 1 comment
Cleaning up old queries Answered
- Hannah Voice
- March 23, 2020 15:16
0 votes 2 comments
Calculate Call Answer Rate Answered
- Christoph Kutz
- March 18, 2020 13:27
0 votes 2 comments
Dashboard and Data Filters Answered
- Aidan Ryan
- March 16, 2020 16:37
0 votes 4 comments
Report on "received via" Answered
- Jessica Strozyk
- March 13, 2020 15:12
0 votes 2 comments
KPI does not match Chart in Dashboard
- Travis Tubbs
- March 11, 2020 16:17
0 votes 1 comment
Explore - Reporting based on time when tag was added Answered
- Kavan
- March 11, 2020 10:17
0 votes 1 comment
How to measure my agents activities on unique tickets?
- Anderson Santos
- March 11, 2020 00:26
0 votes 1 comment
Average Response Time Answered
- Sam Smith
- March 10, 2020 16:01
- Edited
0 votes 2 comments
Chat Dataset values vs. Tickets Dataset chat channel Answered
- BAKO
- March 10, 2020 12:40
0 votes 1 comment
Working with Organizations and Sets? Answered
- Mario Guisado
- March 09, 2020 22:57
0 votes 1 comment
Explore - Visualização de artigos da Central de Ajuda Answered
- Richard Almeida
- March 07, 2020 11:49
0 votes 1 comment
How do i create an explore report for tickets not being updated?
- Adam Brosnan
- March 05, 2020 12:40
0 votes 1 comment
Legend Display for Exporting
- Liza M
- March 04, 2020 18:29
0 votes 1 comment
Calculating Time Between Dates in Organization Profile Answered
- Travis Tubbs
- March 04, 2020 13:41
0 votes 1 comment
Cleaner Dashboards Answered
- Jay McCormack
- March 03, 2020 19:00
0 votes 4 comments
How do I create a line graph in Explore?
- Jay McCormack
- March 02, 2020 19:20
0 votes 2 comments
Double Quotes Handling
- Gef Faelden
- March 02, 2020 06:44
0 votes 1 comment
how to create Next reply tine Answered
- sharath H C
- February 28, 2020 07:55
0 votes 1 comment
Calculated Attribute: Return Attribute Value with Highest Count Answered
- Paul Smith
- February 27, 2020 22:41
0 votes 1 comment
Explore - Link Queries To A Different Dataset Answered
- Darren Taylor
- February 27, 2020 13:56
0 votes 3 comments
Chart with number of requesters with N amount of created tickets
- Alfredo Navarro
- February 26, 2020 23:24
- Edited
0 votes 1 comment
Custom SLA - Ticket Creation Date to Ticket First Assigned Answered
- Todd Holtmann
- February 26, 2020 14:39
0 votes 3 comments
Custom Create metric Answered
- sharath H C
- February 26, 2020 10:53
0 votes 4 comments
How can I make metric and attribute show as "YYYY MMM"
- Irene Yung
- February 26, 2020 09:56
0 votes 3 comments
Reporting on internal and external replies to tickets
- Jacob Harper
- February 25, 2020 18:43
0 votes 2 comments
Manually Calculating SLAs
- Gef Faelden
- February 24, 2020 03:18
0 votes 1 comment
Help Building Query - # Ticket Updates
- Morgan King
- February 21, 2020 21:12
0 votes 2 comments

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