Explore - Troubleshooting and Q&A
New postAsk Explore Support product-related questions or share your expertise by answering questions.
Show all
Sort by newest post
-
Zendesk Community AMA: Explore Recipes, Aug 27 at 9am CST Pinned0 votes 0 comments
-
Zendesk Community Guidelines Pinned0 votes 0 comments
-
Tracking Tags w/ Rising Volume Answered1 vote 2 comments
-
A filter to identify the receive email address Answered1 vote 4 comments
-
Abandoned Inbound Calls - Explore 2) Questions0 votes 1 comment
-
First Reply time by hour of the day Answered0 votes 2 comments
-
Answer Bot Effectiveness0 votes 0 comments
-
Explore - Adding in Days Worked at agent level Answered0 votes 3 comments
-
Report how many tickets go from Pending to Closed0 votes 4 comments
-
Percentage of tickets within SLA0 votes 1 comment
-
Tracking ticket assigns across groups problem0 votes 0 comments
-
Time spend per group0 votes 1 comment
-
Comparing due_date with status Solved0 votes 1 comment
-
Agent replies per hour?0 votes 1 comment
-
Scheduled Dashboard shows different values1 vote 9 comments
-
Arrival Pattern with 15 min interval Answered0 votes 4 comments
-
Tracking agents' work1 vote 1 comment
-
AVG Tickets per Organisation and % Difference from Average0 votes 2 comments
-
Compare Agents to Averages Answered0 votes 1 comment
-
Field Change Time for Linked Problems Answered0 votes 2 comments
-
export data to a downloadable file Answered0 votes 3 comments
-
Forecast - how to predict next month's ticket0 votes 5 comments
-
Measure time based on ticket status.0 votes 5 comments
-
Calculate 2 calculated metrics2 votes 6 comments
-
Explore - Where did Yesterday and Averages Go? Answered0 votes 2 comments
-
Attribute across ticket fields0 votes 1 comment
-
"Apply All" button in Explore0 votes 1 comment
-
Exploreにてクエリ作成時、タグのAND検索(AND抽出)をしたい0 votes 1 comment
-
Explore - Email Queries0 votes 1 comment
-
Tickets created - custom time frame Answered0 votes 4 comments