Explore - Troubleshooting and Q&A
New postAsk Explore Support product-related questions or share your expertise by answering questions.
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Zendesk Community Guidelines Pinned0 votes 0 comments
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Metrics changing when adding additional metrics1 vote 8 comments
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How do we know which temporal filter to tick for filtering a report?0 votes 1 comment
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Exclude Tickets created by "Our Agents" for a specific metric Answered0 votes 4 comments
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Create groups off of ticket tags Answered0 votes 4 comments
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Slicing data by month0 votes 3 comments
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Missing "Ticket Tags" option in queries, only "Obsolete - Ticket tags"0 votes 1 comment
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Standard Calculated metric for date functions0 votes 1 comment
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Explore vs BI platform: When do you use which tool for your reporting?0 votes 1 comment
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Showing SLA metrics for specific agents over period of time3 votes 8 comments
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Average and Median Number of Tickets Created per Hour0 votes 3 comments
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Explore: Default Filter1 vote 1 comment
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Reporting Search Tab0 votes 1 comment
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SLA Tickets are not displaying correct numbers in Zendesk Explore0 votes 4 comments
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Tracking tickets moved from one group to another in a time frame0 votes 1 comment
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Creating custom metrics in Explore to pull tickets with 2+ tags5 votes 4 comments
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Reporting on # of tickets based on date custom field (Solved)0 votes 3 comments
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Export Explore dashboard0 votes 1 comment
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Explore Reporting0 votes 1 comment
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Archived Tickets Answered0 votes 1 comment
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Historical Time Between Ticket Updates0 votes 3 comments
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Remove deleted organizations from data filter1 vote 2 comments
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Date filters and data out of range0 votes 1 comment
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Looking at Tag Combinations Answered0 votes 2 comments
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Light Agent Access to Zendesk Explore Reports Answered0 votes 1 comment
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30D/60D Simple Moving Average for SLA % Achieved0 votes 2 comments
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Running Average of Created Tickets of the last 30 days2 votes 6 comments
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Labels hidden in chart0 votes 3 comments