Chat Q&A – Zendesk help

Ask your Chat- and Message-related questions here, and share your expertise by helping other community members.

Zendesk Chat Community Guidelines Pinned
- Nicole S.
- Zendesk Community Team
- February 26, 2018 21:40
0 votes 0 comments
Show all departments in pre-chat form regardless of agent availability
- Leticia Esparza
- April 15, 2021 20:33
- Edited
0 votes 0 comments
Use Chat Messaging Web SDK without Answer Bot
- Ryan Biwer
- April 14, 2021 19:28
0 votes 2 comments
Chat button text centering
- Riko
- April 14, 2021 08:01
0 votes 0 comments
Zendesk Chat not push-notification on ios.
- Pisit Jarusmathusorn
- April 14, 2021 11:21
0 votes 0 comments
Build flow after articles
- Ashley Yau
- March 22, 2021 03:23
- Edited
0 votes 3 comments
Cannot log into Chat Account
- Geoff
- September 15, 2020 22:29
- Edited
0 votes 8 comments
Reporting on Unanswered Transferred Chats
- Matt Taylor
- March 23, 2021 17:40
0 votes 1 comment
Clicking minimized button hides chat Answered
- Dave Pentin
- January 09, 2019 11:55
0 votes 7 comments
429 error When trying to load the widget dynamically Answered
- moshe
- September 12, 2018 06:42
0 votes 2 comments
Sending structured messages proactively when chat widget is opened? Answered
- Marcus R
- June 09, 2019 09:17
1 vote 3 comments
Pricing for Answer Bot Answered
- Pete N.
- October 20, 2020 01:02
0 votes 1 comment
Allow .har files to be uploaded via chat Answered
- David Noland
- February 25, 2021 15:36
0 votes 3 comments
Chat Widget Question
- Blake Grant
- March 18, 2021 17:40
0 votes 2 comments
Concurrent chat limit exceeded on sending message using Conversations API
- Ануар Шарафудинов
- April 22, 2019 09:15
0 votes 4 comments
Possible to see department online status via API Answered
- Ahull
- January 27, 2021 16:35
0 votes 1 comment
Agent workspace: can you allow agents to select any chat from the queue? Answered
- Daniella Fortunato
- December 16, 2020 11:43
0 votes 1 comment
Add a telephone number request into the chat bot?
- Marc-André Bruch
- March 14, 2021 14:54
0 votes 1 comment
How to integrate zendesk on wordpress website? Answered
- Kathy Alex
- February 01, 2021 11:20
0 votes 1 comment
FAQ in Zendesk Chat Answered
- Pankaj Singh
- February 09, 2021 15:12
0 votes 1 comment
Add voice recognition feature Answered
- Marc
- July 06, 2017 12:51
1 vote 13 comments
Help Centre Chat Auto-Populate name, email fields from Redirection
- rishabh
- March 24, 2021 14:17
- Edited
0 votes 5 comments
Chatbot Integration Answered
- Zahra Amin
- June 30, 2017 23:19
0 votes 3 comments
Skill Based or Department Based Chat Limit- Routing
- Erkin
- March 18, 2021 11:46
0 votes 1 comment
Zendesk Chat - Android attach file issue
- Станислав Клейников
- March 04, 2021 19:40
1 vote 1 comment
Chat ticket keep by defaut "chat" offline message
- David Judenne
- February 25, 2021 10:53
- Edited
0 votes 1 comment
How can i maximize the size of chat window (full screen)?
- Fahad Orbits
- March 11, 2021 17:39
0 votes 1 comment
How to reassign active chats?
- Jessica
- March 04, 2021 23:23
- Edited
1 vote 1 comment
Force contact options in widget
- Sébastien COCHARD
- February 21, 2021 11:40
- Edited
1 vote 1 comment
How to Integrate zendesk on a Blog website? Answered
- Amelia Belli
- March 14, 2021 08:36
- Edited
0 votes 3 comments

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