Chat Q&A
New postAsk your Chat- and Message-related questions here, and share your expertise by helping other community members.
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Zendesk Chat Community Guidelines Pinned0 votes 0 comments
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Department Chat Queue Limit Answered8 votes 8 comments
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Department Offline Status Answered4 votes 7 comments
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Broadcast and Assigned Chat Routing by Department Answered3 votes 6 comments
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App crash due to zendesk chat3 votes 0 comments
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Push notifications in live chat SDK Answered3 votes 3 comments
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Getting support ticket ID from conversations API2 votes 4 comments
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Routing chat to a department based off the message sent Answered2 votes 2 comments
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Could not connect. Try again later. Answered2 votes 8 comments
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How would you want to customize your Zendesk chat launcher/widget?2 votes 1 comment
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Why is the offline form settings ignored if one department is on when another is off? Answered2 votes 4 comments
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when we will have a semaless integration of the zendesk chat experience with zendesk support? Answered2 votes 2 comments
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Hide foreground notification2 votes 2 comments
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Livechat API issue in Webpack bundle Answered2 votes 2 comments
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Support with Chat bots Answered2 votes 2 comments
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The problem with live chat forwarding1 vote 0 comments
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Agent workspace - Notification issues1 vote 0 comments
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WhatsApp/Messaging Agent Work Space1 vote 4 comments
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Messaging history in support portal1 vote 0 comments
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iOS crash log from Sentry1 vote 1 comment
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Build flow after articles1 vote 5 comments
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How to reassign active chats?1 vote 1 comment
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Zendesk Chat - Android attach file issue1 vote 1 comment
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Force contact options in widget1 vote 1 comment
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Chat not loading1 vote 1 comment
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Chatbot agent fails to generate new agent session after EOS signal1 vote 1 comment
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Bug in UnreadMessages listener1 vote 3 comments