Chat Q&A – Zendesk help

Ask your Chat- and Message-related questions here, and share your expertise by helping other community members.

Allow .har files to be uploaded via chat Answered
- David Noland
- February 25, 2021 15:36
0 votes 2 comments
Chat Offline Answered
- DAUTI
- February 12, 2021 15:15
0 votes 1 comment
Zendesk chat dashboard login denied Answered
- Teddy Donvito
- October 19, 2020 07:43
0 votes 2 comments
Zendesk Chat - No audible notification for new chat & Can't send files Answered
- Andrew Lo
- October 02, 2020 14:48
0 votes 3 comments
Chat incident, Server Error Answered
- Linda-SI
- September 25, 2020 14:05
0 votes 1 comment
Zendesk is down here too. Support for this is confusing and defensive Answered
- Mark Flett
- September 09, 2020 11:50
0 votes 5 comments
New articles not showing up on Top Suggestions Widget Answered
- Thomas Neaverson
- August 05, 2020 07:44
0 votes 1 comment
What does EAP stand for Answered
- Hannah Oliver
- July 20, 2020 11:41
0 votes 1 comment
How to make agent online when they log in Support? Answered
- Frédéric
- June 18, 2020 08:30
0 votes 1 comment
Can we exclude chats from survey being sent based on the tags? Answered
- Isabel Restrepo
- June 10, 2020 18:06
0 votes 2 comments
Upgrading Legacy Chat (Zopim) Answered
- Xavier
- June 03, 2020 15:00
- Edited
0 votes 2 comments
Does ZenDesk Chat offer the functionality to see the products in my customer's cart? (Magento 2 integration) Answered
- Steve Miller
- June 03, 2020 14:52
1 vote 1 comment
Is it possible to leave messages to the chat after a user leave the chat? Answered
- Uyah
- May 20, 2020 16:29
0 votes 1 comment
Changing my chat button bubble to square style on mobile. Answered
- John
- May 12, 2020 17:37
0 votes 1 comment
customizing the email label in the pre-chat form Answered
- Sam
- May 07, 2020 02:44
0 votes 2 comments
About Zendesk Chat Answered
- Eric Chang
- May 04, 2020 11:00
0 votes 1 comment
Change chat transcript e-mail Answered
- Lucas Rosa
- April 29, 2020 21:11
0 votes 1 comment
Creating a ticket with a trigger after a chat is ended Answered
- vsomenzi
- April 28, 2020 20:19
0 votes 2 comments
Chat CSS customization, offline label Answered
- Marwa Naguib
- April 23, 2020 20:23
0 votes 1 comment
Offline message not displaying Answered
- Amy Ebbeka
- April 15, 2020 04:55
0 votes 1 comment
Always Shows Agent Online Answered
- Tom chrisomeris
- April 13, 2020 23:33
0 votes 3 comments
chat Android SDK, cannot attach .pdf or .txt files, and only images can attach Answered
- Nur Sulaeman
- March 20, 2020 07:57
0 votes 12 comments
how to get chat oauth token using c# Answered
- Jason Jeong
- March 17, 2020 01:58
0 votes 1 comment
Trigger not showing in the Front End Answered
- Jahuber Hameed Imran
- March 12, 2020 07:57
0 votes 5 comments
Proactive Chat Triggers Answered
- Phil Williams
- Community Moderator
- March 10, 2020 14:49
0 votes 7 comments
Sound notification when chats are in queue Answered
- kristofer mallia
- March 07, 2020 11:25
0 votes 2 comments
Routing chat to a department based off the message sent Answered
- Tim Hunt
- March 05, 2020 02:26
2 votes 2 comments
OAuth Client Globalization for Zendesk Chat Answered
- Appmixer
- February 17, 2020 12:01
0 votes 1 comment
Add a feature to prompt a message or to show a default message on chat box Answered
- Hemant
- February 13, 2020 10:17
0 votes 1 comment
Deleting Chats Answered
- TEAM Energy
- February 10, 2020 11:59
0 votes 2 comments

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