Chat Q&A – Zendesk help

Ask your Chat- and Message-related questions here, and share your expertise by helping other community members.

Exclude IP-adress from accessing the Chat Answered
- Da niel
- April 21, 2021 13:06
0 votes 1 comment
Reporting on Unanswered Transferred Chats Answered
- Matt Taylor
- March 23, 2021 17:40
0 votes 1 comment
How to Integrate zendesk on a Blog website? Answered
- Amelia Belli
- March 14, 2021 08:36
- Edited
0 votes 3 comments
Zendesk Widget and AMP Answered
- Carsten Falborg
- Community Moderator
- March 07, 2021 08:02
0 votes 1 comment
Agents not getting notifications Answered
- Jo Cole
- March 02, 2021 16:32
0 votes 1 comment
Allow .har files to be uploaded via chat Answered
- David Noland
- February 25, 2021 15:36
0 votes 4 comments
How to hide chat/widget from non-logged in users? Answered
- David N
- February 12, 2021 18:19
0 votes 1 comment
Chat Offline Answered
- DAUTI
- February 12, 2021 15:15
0 votes 1 comment
FAQ in Zendesk Chat Answered
- Pankaj Singh
- February 09, 2021 15:12
0 votes 1 comment
How to integrate zendesk on wordpress website? Answered
- Kathy Alex
- February 01, 2021 11:20
0 votes 1 comment
Zendesk Guide Integration to Chat Widget Answered
- Torsor
- January 27, 2021 19:28
- Edited
0 votes 2 comments
Possible to see department online status via API Answered
- Ahull
- January 27, 2021 16:35
0 votes 1 comment
Downloading past chats Answered
- Artisan Furniture
- January 07, 2021 16:33
0 votes 1 comment
Agent workspace: can you allow agents to select any chat from the queue? Answered
- Daniella Fortunato
- December 16, 2020 11:43
0 votes 1 comment
Pricing for Answer Bot Answered
- Pete N.
- October 20, 2020 01:02
0 votes 1 comment
Zendesk chat dashboard login denied Answered
- Teddy Donvito
- October 19, 2020 07:43
0 votes 2 comments
Zendesk Chat - No audible notification for new chat & Can't send files Answered
- Andrew Lo
- October 02, 2020 14:48
0 votes 3 comments
Chat incident, Server Error Answered
- Linda-SI
- September 25, 2020 14:05
0 votes 1 comment
Zendesk is down here too. Support for this is confusing and defensive Answered
- Mark Flett
- September 09, 2020 11:50
0 votes 5 comments
New articles not showing up on Top Suggestions Widget Answered
- Thomas Neaverson
- August 05, 2020 07:44
0 votes 1 comment
What does EAP stand for Answered
- Hannah Oliver
- July 20, 2020 11:41
0 votes 1 comment
How to make agent online when they log in Support? Answered
- Frédéric
- June 18, 2020 08:30
0 votes 1 comment
Widget for Angular 7 Website? Answered
- Brett Dewey
- June 17, 2020 21:15
0 votes 4 comments
Can we exclude chats from survey being sent based on the tags? Answered
- Isabel Restrepo
- June 10, 2020 18:06
0 votes 2 comments
Upgrading Legacy Chat (Zopim) Answered
- Xavier
- June 03, 2020 15:00
- Edited
0 votes 2 comments
Does ZenDesk Chat offer the functionality to see the products in my customer's cart? (Magento 2 integration) Answered
- Steve Miller
- June 03, 2020 14:52
1 vote 1 comment
Is it possible to leave messages to the chat after a user leave the chat? Answered
- Uyah
- May 20, 2020 16:29
0 votes 1 comment
Changing my chat button bubble to square style on mobile. Answered
- John
- May 12, 2020 17:37
0 votes 1 comment
customizing the email label in the pre-chat form Answered
- Sam
- May 07, 2020 02:44
0 votes 2 comments
About Zendesk Chat Answered
- Eric Chang
- May 04, 2020 11:00
0 votes 1 comment

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