Chat Q&A
New postAsk your Chat- and Message-related questions here, and share your expertise by helping other community members.
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Allow .har files to be uploaded via chat Answered0 votes 2 comments
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Chat Offline Answered0 votes 1 comment
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Zendesk chat dashboard login denied Answered0 votes 2 comments
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Zendesk Chat - No audible notification for new chat & Can't send files Answered0 votes 3 comments
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Chat incident, Server Error Answered0 votes 1 comment
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Zendesk is down here too. Support for this is confusing and defensive Answered0 votes 5 comments
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New articles not showing up on Top Suggestions Widget Answered0 votes 1 comment
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What does EAP stand for Answered0 votes 1 comment
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How to make agent online when they log in Support? Answered0 votes 1 comment
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Can we exclude chats from survey being sent based on the tags? Answered0 votes 2 comments
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Upgrading Legacy Chat (Zopim) Answered0 votes 2 comments
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Is it possible to leave messages to the chat after a user leave the chat? Answered0 votes 1 comment
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Changing my chat button bubble to square style on mobile. Answered0 votes 1 comment
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customizing the email label in the pre-chat form Answered0 votes 2 comments
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About Zendesk Chat Answered0 votes 1 comment
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Change chat transcript e-mail Answered0 votes 1 comment
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Creating a ticket with a trigger after a chat is ended Answered0 votes 2 comments
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Chat CSS customization, offline label Answered0 votes 1 comment
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Offline message not displaying Answered0 votes 1 comment
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Always Shows Agent Online Answered0 votes 3 comments
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chat Android SDK, cannot attach .pdf or .txt files, and only images can attach Answered0 votes 12 comments
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how to get chat oauth token using c# Answered0 votes 1 comment
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Trigger not showing in the Front End Answered0 votes 5 comments
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Proactive Chat Triggers Answered0 votes 7 comments
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Sound notification when chats are in queue Answered0 votes 2 comments
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Routing chat to a department based off the message sent Answered2 votes 2 comments
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OAuth Client Globalization for Zendesk Chat Answered0 votes 1 comment
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Add a feature to prompt a message or to show a default message on chat box Answered0 votes 1 comment
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Deleting Chats Answered0 votes 2 comments