Chat Q&A – Zendesk help

Ask your Chat- and Message-related questions here, and share your expertise by helping other community members.

Clicking minimized button hides chat Answered
- Dave Pentin
- January 09, 2019 11:55
0 votes 7 comments
429 error When trying to load the widget dynamically Answered
- moshe
- September 12, 2018 06:42
0 votes 2 comments
Sending structured messages proactively when chat widget is opened? Answered
- Marcus R
- June 09, 2019 09:17
1 vote 3 comments
Pricing for Answer Bot Answered
- Pete N.
- October 20, 2020 01:02
0 votes 1 comment
Allow .har files to be uploaded via chat Answered
- David Noland
- February 25, 2021 15:36
0 votes 3 comments
Possible to see department online status via API Answered
- Ahull
- January 27, 2021 16:35
0 votes 1 comment
Agent workspace: can you allow agents to select any chat from the queue? Answered
- Daniella Fortunato
- December 16, 2020 11:43
0 votes 1 comment
How to integrate zendesk on wordpress website? Answered
- Kathy Alex
- February 01, 2021 11:20
0 votes 1 comment
FAQ in Zendesk Chat Answered
- Pankaj Singh
- February 09, 2021 15:12
0 votes 1 comment
Add voice recognition feature Answered
- Marc
- July 06, 2017 12:51
1 vote 13 comments
Chatbot Integration Answered
- Zahra Amin
- June 30, 2017 23:19
0 votes 3 comments
How to Integrate zendesk on a Blog website? Answered
- Amelia Belli
- March 14, 2021 08:36
- Edited
0 votes 3 comments
Agents not getting notifications Answered
- Jo Cole
- March 02, 2021 16:32
0 votes 1 comment
Zendesk Widget and AMP Answered
- PROVENTIC **** EMEA Reseller Partner
- Community Moderator
- March 07, 2021 08:02
0 votes 1 comment
Chat Offline Answered
- DAUTI
- February 12, 2021 15:15
0 votes 1 comment
Why does the alarm siren go off every time I connect even if I have it disabled? Answered
- Kelsey H
- September 24, 2019 17:16
-1 votes 7 comments
How to hide chat/widget from non-logged in users? Answered
- David N
- February 12, 2021 18:19
0 votes 1 comment
set the contactOptions, but it does't work. always enter the chat when i clicked launcher Answered
- 陈亦凡
- September 02, 2019 10:10
0 votes 4 comments
Zendesk Guide Integration to Chat Widget Answered
- Torsor
- January 27, 2021 19:28
- Edited
0 votes 2 comments
Trigger to close the chat after being idle for 10 mins Answered
- Aswin Kannan
- December 14, 2017 19:34
1 vote 4 comments
Knowledge Capture functionality in Chat Answered
- Dennis Beltran
- September 24, 2019 17:21
0 votes 4 comments
How do I make chat button on mobiles display only as a Question ( ? ) Answered
- Michael Gimm Holdensen
- December 02, 2018 11:33
0 votes 8 comments
Widget for Angular 7 Website? Answered
- Brett Dewey
- June 17, 2020 21:15
0 votes 4 comments
Downloading past chats Answered
- Artisan Furniture
- January 07, 2021 16:33
0 votes 1 comment
Broadcast and Assigned Chat Routing by Department Answered
- Dwayne Jenkins
- July 17, 2018 13:01
2 votes 6 comments
Deleting Chats Answered
- TEAM Energy
- February 10, 2020 11:59
0 votes 2 comments
Can we exclude chats from survey being sent based on the tags? Answered
- Isabel Restrepo
- June 10, 2020 18:06
0 votes 2 comments
Send email alert of incoming chat in queue? Answered
- Barry Downs
- August 23, 2019 18:30
1 vote 12 comments
Zendesk chat dashboard login denied Answered
- Teddy Donvito
- October 19, 2020 07:43
0 votes 2 comments
Zendesk Chat - No audible notification for new chat & Can't send files Answered
- Andrew Lo
- October 02, 2020 14:48
0 votes 3 comments

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