Chat Q&A – Zendesk help

Ask your Chat- and Message-related questions here, and share your expertise by helping other community members.

Department Chat Queue Limit Answered
- Joseph Whitecotton
- September 12, 2017 20:51
5 votes 8 comments
Department Offline Status Answered
- Morgan King
- September 24, 2019 13:50
- Edited
4 votes 7 comments
Push notifications in live chat SDK Answered
- Romain Piel
- July 11, 2017 10:59
3 votes 3 comments
Routing chat to a department based off the message sent Answered
- Tim Hunt
- March 05, 2020 02:26
2 votes 2 comments
Could not connect. Try again later. Answered
- Bakhtiyar Ganyev
- December 18, 2019 08:30
2 votes 8 comments
Why is the offline form settings ignored if one department is on when another is off? Answered
- Kelsey H
- September 23, 2019 18:16
2 votes 4 comments
when we will have a semaless integration of the zendesk chat experience with zendesk support? Answered
- Antonio Naddeo
- September 22, 2019 11:03
- Edited
2 votes 2 comments
Crash on Android 8 in Android SDK 1.4.2 Answered
- Romain Piel
- January 18, 2019 11:01
2 votes 14 comments
Broadcast and Assigned Chat Routing by Department Answered
- Dwayne Jenkins
- July 17, 2018 13:01
2 votes 6 comments
Livechat API issue in Webpack bundle Answered
- Erik Nummela
- September 18, 2017 14:46
2 votes 2 comments
Support with Chat bots Answered
- Prakarsh
- July 25, 2016 05:39
2 votes 2 comments
Open chat through link Answered
- Ian Charters
- June 09, 2016 06:05
2 votes 7 comments
Does ZenDesk Chat offer the functionality to see the products in my customer's cart? (Magento 2 integration) Answered
- Steve Miller
- June 03, 2020 14:52
1 vote 1 comment
Lines breaks in send message to user action Answered
- Charlotte Jamnadass
- January 17, 2020 16:33
1 vote 1 comment
I want to pass my customer id to the chat Answered
- Pietro Tamburrini
- December 06, 2019 18:16
1 vote 1 comment
Search Chat history by IP and Name Answered
- Orocube LLC
- November 12, 2019 16:58
1 vote 4 comments
Change the automatic response in chat Answered
- Robin Meijer
- October 29, 2019 08:46
1 vote 2 comments
What's the timeline for integrating Zendesk Chat? Answered
- Rudolph
- September 25, 2019 15:12
1 vote 2 comments
How we can get data from customer when the agent starts the chat? Answered
- Gemma
- September 24, 2019 14:36
1 vote 5 comments
Chat integration with Zendesk Support Answered
- Russell Ransom
- September 23, 2019 20:42
1 vote 1 comment
Hide Web Widget Answered
- Lambo Jayapalan
- September 05, 2019 19:20
1 vote 3 comments
Send email alert of incoming chat in queue? Answered
- Barry Downs
- August 23, 2019 18:30
1 vote 12 comments
[unsupported message type] at Historial when sending structured messages using a bot Answered
- alberto vielma
- July 23, 2019 15:04
- Edited
1 vote 2 comments
Facebook / Messenger integration generating too many emails Answered
- David Rosner
- July 14, 2019 12:50
1 vote 1 comment
Widget Chat is being Blocked by Ad blocker Answered
- Gilles
- July 02, 2019 13:24
1 vote 3 comments
Sending structured messages proactively when chat widget is opened? Answered
- Marcus R
- June 09, 2019 09:17
1 vote 3 comments
Redirect login Answered
- Simona Simionato
- June 05, 2019 16:14
1 vote 5 comments
Zendesk Web SDK responds with account "banned" status Answered
- Stella Kim
- March 21, 2019 21:26
1 vote 1 comment
Opening Hours from 9AM to 2AM Answered
- Oliver Jackson
- March 08, 2019 12:19
1 vote 1 comment
I can not access my account Answered
- Marcerla Henao
- December 03, 2018 16:21
1 vote 1 comment

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