Chat and Message - Troubleshooting and Q&A
New postAsk your Chat- and Message-related questions here, and share your expertise by helping other community members.
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Zendesk Chat Community Guidelines Pinned0 votes 0 comments
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Auto Close Tickets0 votes 0 comments
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Chat minimize button hidden on iPhone X0 votes 0 comments
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Rating event appears only once.0 votes 0 comments
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Chat routing for not-logged in customers0 votes 0 comments
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Hide Web Widget Answered0 votes 3 comments
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My Chat is not responding to the 'Away' and 'Online' Answered0 votes 1 comment
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Hide Web Widget Answered0 votes 3 comments
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Changing the header and footer colors only in Copenhagen theme0 votes 1 comment
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Public reply issue0 votes 4 comments
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Can't login Answered0 votes 3 comments
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Crash at ChatClient, Android, SDK 1.4.50 votes 1 comment
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Send email alert of incoming chat in queue? Answered1 vote 5 comments
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ZenDesk Chat Authorization API is giving 500 Internal Server Error.0 votes 5 comments
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Change email.0 votes 1 comment
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Crash at Android 9, SDK 1.4.50 votes 3 comments
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Clearall method not clearing chat cookies0 votes 0 comments
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How to implement push notification from zendesk to ionic 41 vote 2 comments
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Ended Chat is firing false chat:start event0 votes 1 comment
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Internal Reply0 votes 1 comment
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When end user login "This page doesn't exist" is shown0 votes 1 comment
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[unsupported message type] at Historial when sending structured messages using a bot Answered1 vote 2 comments
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How to create an event to mark triggered chats on Google Analytics? Answered0 votes 3 comments
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Looking for information about data related to Zendesk Chat0 votes 3 comments
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Users start chat with no information0 votes 1 comment
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cannot enable agent Answered0 votes 1 comment