User Tips & Tricks – Zendesk help

Find tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.

Agent Workspace: Chat Dashboard View Pinned
- Ryan Lainchbury
- April 09, 2021 19:24
- Edited
2 votes 4 comments
Getting Started: Insights to Explore Pinned
- Graeme Carmichael
- Community Moderator
- January 18, 2021 13:39
- Edited
3 votes 0 comments
Utilizing a variety of calculations in an Explore Query to understand escalated tickets Pinned
- Chris Bulin
- Community Moderator
- January 18, 2021 20:19
- Edited
2 votes 2 comments
Tips for choosing the right Support dataset when migrating from Insights to Explore Pinned
- Marie-Cathrine Sørensen
- Community Moderator
- January 19, 2021 13:39
- Edited
1 vote 0 comments
How to write & submit a tip for the community Pinned Featured
- Devan - Community Manager
- Zendesk Community Team
- February 20, 2020 15:42
- Edited
1 vote 4 comments
Using Customer Journey idea to set up or scale your Zendesk Pinned
- Andrei Kamarouski
- Community Moderator
- June 09, 2021 07:41
- Edited
13 votes 9 comments
The ultimate checklist to optimize your Zendesk Pinned Featured
- Andrei Kamarouski
- Community Moderator
- June 09, 2021 07:39
- Edited
16 votes 5 comments
Community tips for automations Pinned
- Jennifer Rowe
- Zendesk Documentation Team
- March 06, 2020 18:08
- Edited
1 vote 9 comments
Guide community tips for Help Center Pinned
- Jennifer Rowe
- Zendesk Documentation Team
- July 09, 2021 22:38
- Edited
32 votes 144 comments
Elements Connect vs The Zendesk API
- Titilade Alabi
- July 28, 2021 14:07
- Edited
2 votes 0 comments
Help Center - Add an arrow to scroll back to the top of the page
- Trapta
- Community Moderator
- July 14, 2021 04:16
- Edited
1 vote 2 comments
Adding Estimated Reading Time to Articles in Guide
- Sheldon Grimm
- July 08, 2021 18:53
3 votes 2 comments
How to set up CSAT for Talk
- Michael Rieder
- June 30, 2021 09:10
0 votes 1 comment
Connect Zendesk Azure DevOps
- DevOps Integration
- June 17, 2021 10:15
0 votes 0 comments
Integrating Azure DevOps with Zendesk
- DevOps Integration
- June 17, 2021 10:14
1 vote 0 comments
Show/Hide HTML content based on user tags
- Jordan Dayton
- June 12, 2021 03:13
- Edited
0 votes 3 comments
Using Triggers to Populate and Track Views
- Cameron Christopher Dunn
- May 21, 2021 15:44
- Edited
3 votes 1 comment
Notify Zendesk Guide Article update to Slack
- Toru Takahashi
- May 16, 2021 11:21
0 votes 0 comments
How to improve customer experience, speed up and automate your helpdesk with tickets’ classification?
- Sergey Tkachev
- May 14, 2021 16:57
3 votes 1 comment
Create a Clickable Zendesk Link on a Salesforce Case
- Dan Heintzelman
- May 13, 2021 23:04
0 votes 1 comment
Tool to backup/restore triggers, automations, and macros
- Julio Fasolato
- May 11, 2021 14:32
- Edited
0 votes 4 comments
How to offer users all 'Contact us' options on Zendesk Help Center
- Lotus Themes, authorized Zendesk partner for Help Center design and customization
- May 01, 2021 15:10
0 votes 2 comments
How to implement our troubleshooting guide
- Matteo
- Zendesk Community Team
- April 29, 2021 07:53
- Edited
6 votes 0 comments
Hide Top Suggestions on Web Widget
- Alejandro Colon
- April 15, 2021 13:18
0 votes 0 comments
Make web beautiful with google fonts
- RiTiK Lahori
- April 13, 2021 12:53
1 vote 2 comments
How to Set up Triggers and Automation based on Custom Fields
- Titilade Alabi
- April 07, 2021 12:20
2 votes 1 comment
Show only Question Mark on Web Widget
- Alejandro Colon
- April 07, 2021 00:31
1 vote 0 comments
Hide Field Labels on Web Widget
- Alejandro Colon
- April 06, 2021 22:07
0 votes 0 comments
Hide Ticket Fields on Web Widget
- Alejandro Colon
- April 06, 2021 17:59
0 votes 0 comments
Hide System Fields on Web Widget
- Alejandro Colon
- April 06, 2021 17:47
- Edited
0 votes 0 comments

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