User Tips & Tricks – Zendesk help

Find tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.

Getting Started: Insights to Explore Pinned
- Graeme Carmichael
- Community Moderator
- January 18, 2021 13:39
- Edited
2 votes 0 comments
Utilizing a variety of calculations in an Explore Query to understand escalated tickets Pinned
- Chris Bulin
- Community Moderator
- January 18, 2021 20:19
- Edited
2 votes 2 comments
Tips for choosing the right Support dataset when migrating from Insights to Explore Pinned
- Marie-Cathrine Sørensen
- Community Moderator
- January 19, 2021 13:39
- Edited
1 vote 0 comments
How to write & submit a tip for the community Pinned Featured
- Devan - Community Manager
- Zendesk Community Team
- February 20, 2020 15:42
- Edited
1 vote 4 comments
Using Customer Journey idea to set up or scale your Zendesk Pinned
- Andrei Kamarouski
- February 21, 2021 07:36
- Edited
12 votes 9 comments
The ultimate checklist to optimize your Zendesk Pinned
- Andrei Kamarouski
- February 18, 2021 19:27
- Edited
12 votes 5 comments
Community tips for automations Pinned
- Jennifer Rowe
- Zendesk Documentation Team
- March 06, 2020 18:08
- Edited
1 vote 9 comments
Guide community tips for Help Center Pinned
- Jennifer Rowe
- Zendesk Documentation Team
- February 19, 2021 16:55
- Edited
32 votes 143 comments
Olive Theme for Zendesk Guide (Beautiful Zendesk Theme)
- Customer Support Theme
- February 23, 2021 18:50
0 votes 0 comments
Support Trigger Configuration & Group Routing for Zendesk Messaging
- Clik Rogan
- February 23, 2021 01:48
- Edited
1 vote 2 comments
Synchronizing Zendeskand Dynamics 365
- BK Support1
- February 18, 2021 10:38
0 votes 1 comment
Footer anpassen | Datenschutzinformationen einbinden
- BK Support1
- February 18, 2021 10:36
0 votes 1 comment
Help Request Form: How to include Description in email to CC recipients?
- Ryan McLennan
- February 17, 2021 18:46
0 votes 3 comments
Footer anpassen | Datenschutzinformationen einbinden
- Inga Witt
- February 17, 2021 12:29
0 votes 2 comments
Showing predefined answers for custom field values in your Help Center webform
- Andrei Kamarouski
- February 17, 2021 09:22
- Edited
1 vote 10 comments
Moving to Explore? About what happens to your reporting page and creating a simple report for Guide
- Rob Stack
- Zendesk Documentation Team
- February 11, 2021 20:12
- Edited
0 votes 0 comments
Advanced Integration With HubSpot
- Lester Madden
- February 11, 2021 17:28
0 votes 1 comment
Get Notified in Slack when @Mentioned on a Ticket
- Chandra Robrock
- Community Moderator
- February 11, 2021 14:43
0 votes 0 comments
Making Life Easier with Groups and Sets
- Chris Bulin
- Community Moderator
- February 09, 2021 23:57
- Edited
0 votes 0 comments
Dynamic Agent Signatures with Zignatures App
- Andrey
- February 09, 2021 14:04
0 votes 1 comment
Creating content filter buttons for your Guide articles
- Rob Stack
- Zendesk Documentation Team
- February 04, 2021 20:50
0 votes 3 comments
Hide blank ticket fields on customer side
- Anne Lhomme
- January 26, 2021 15:28
- Edited
2 votes 1 comment
Click to view full-size image in lightbox or modal
- Jordan Dayton
- January 25, 2021 22:14
1 vote 4 comments
Display parts of an article based on organization tags
- Jaïs Pingouroux
- January 15, 2021 10:32
2 votes 1 comment
Basic Tips for Reporting on Tags in Explore
- Taylor Bowser
- Zendesk Customer Advocate
- January 14, 2021 18:03
0 votes 0 comments
Some basic tips for migrating reports from Insights to Explore
- Rob Stack
- Zendesk Documentation Team
- January 13, 2021 21:58
- Edited
0 votes 0 comments
Generating multiple tickets from a single webform Featured
- Michael Konstantin
- January 07, 2021 18:39
1 vote 1 comment
Restrict Sending Surveys every 30 days from Last Survey Sent
- Melissa Blanding
- December 17, 2020 22:53
2 votes 0 comments
How to add custom fields to your support request forms that display data from your SQL databases
- Laura Campbell
- December 16, 2020 15:49
1 vote 1 comment
Tip: How to add a warning on emails that contain internal notes
- Dan Sowden
- December 07, 2020 17:04
5 votes 1 comment

Didn't find what you were looking for?