User Tips & Tricks
New postFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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How to write & submit a tip for the community Pinned Featured1 vote 4 comments
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Tips & Advice from our Experts on "Troubleshooting email and ticketing issues in Support" Pinned0 votes 6 comments
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Advice from our experts on how to set up and customize Views to manage ticket Pinned0 votes 9 comments
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Advice from our experts on Ticketing, Triggers & User Management Pinned0 votes 7 comments
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Using Customer Journey idea to set up or scale your Zendesk Pinned11 votes 9 comments
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The ultimate checklist to optimize your Zendesk Pinned12 votes 5 comments
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Helpful Resources for your account during the Holidays! Pinned0 votes 0 comments
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Community tips for customer satisfaction (CSAT) surveys Pinned2 votes 10 comments
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Community tips for automations Pinned1 vote 9 comments
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Tips for Zendesk Talk Pinned4 votes 2 comments
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Guide community tips for Help Center Pinned32 votes 142 comments
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Getting Started: Insights to Explore1 vote 0 comments
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Display parts of an article based on organization tags2 votes 1 comment
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Basic Tips for Reporting on Tags in Explore0 votes 0 comments
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Some basic tips for migrating reports from Insights to Explore0 votes 0 comments
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Generating multiple tickets from a single webform Featured1 vote 1 comment
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Restrict Sending Surveys every 30 days from Last Survey Sent2 votes 0 comments
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Tip: How to add a warning on emails that contain internal notes5 votes 1 comment
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Notify Supervisors Of "Hot Potato" Tickets0 votes 0 comments
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Custom Responses Based On Business Hours0 votes 0 comments
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Escalating Tickets To Other Groups0 votes 2 comments
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Add a Tag to a New ticket if attachment is present4 votes 17 comments
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How to export SQL data into ticket fields0 votes 0 comments
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Dynamic Content for Multi-Form requests1 vote 1 comment
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Zendesk Explore - Filtering on Multi-Brand0 votes 0 comments
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Grouping & Sorting Views: Ascending Vs Descending2 votes 0 comments
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How to recreate the Insights CSAT dashboard in Explore1 vote 3 comments