User Tips & Tricks
New postFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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Agent Workspace: Chat Dashboard View Pinned2 votes 4 comments
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Getting Started: Insights to Explore Pinned2 votes 0 comments
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Utilizing a variety of calculations in an Explore Query to understand escalated tickets Pinned2 votes 2 comments
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Tips for choosing the right Support dataset when migrating from Insights to Explore Pinned1 vote 0 comments
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How to write & submit a tip for the community Pinned Featured1 vote 4 comments
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Using Customer Journey idea to set up or scale your Zendesk Pinned13 votes 9 comments
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The ultimate checklist to optimize your Zendesk Pinned Featured16 votes 5 comments
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Community tips for automations Pinned1 vote 9 comments
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Guide community tips for Help Center Pinned32 votes 143 comments
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How to set date field on Zendesk ticket using Zapier0 votes 0 comments
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Connect Zendesk Azure DevOps0 votes 0 comments
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Integrating Azure DevOps with Zendesk1 vote 0 comments
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Show/Hide HTML content based on user tags0 votes 0 comments
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Using Triggers to Populate and Track Views3 votes 1 comment
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Notify Zendesk Guide Article update to Slack0 votes 0 comments
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Create a Clickable Zendesk Link on a Salesforce Case0 votes 1 comment
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Tool to backup/restore triggers, automations, and macros0 votes 4 comments
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How to offer users all 'Contact us' options on Zendesk Help Center0 votes 2 comments
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How to implement our troubleshooting guide4 votes 0 comments
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Hide Top Suggestions on Web Widget0 votes 0 comments
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Make web beautiful with google fonts1 vote 2 comments
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How to Set up Triggers and Automation based on Custom Fields2 votes 1 comment
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Show only Question Mark on Web Widget1 vote 0 comments
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Hide Field Labels on Web Widget0 votes 0 comments
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Hide Ticket Fields on Web Widget0 votes 0 comments
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Hide System Fields on Web Widget0 votes 0 comments
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Hide Zendesk Branding on Web Widget0 votes 0 comments