Zendesk Sunshine EAP - Sunshine guide events app
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Introducing the Sunshine Guide Events app (EAP) Pinned2 votes 22 comments
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Add article link to viewed info1 vote 3 comments
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Display guide activity of all users - not just those who are logged in0 votes 1 comment
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Hide Guide Events app when no events exist0 votes 0 comments
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Confusing talk logs0 votes 2 comments
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Display friendly name instead of ID in customer context0 votes 4 comments
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Setting up the Sunshine Guide Events app (EAP)0 votes 4 comments
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Temporary removal of “Page view” events for an enhanced future experience0 votes 0 comments
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Agent Context for Sunshine Guide Events1 vote 1 comment
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Rapid Resolve or Answer Bot Events1 vote 1 comment
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Available Guide Event Schemas Answered0 votes 2 comments
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Does it works on public helpcenters0 votes 2 comments