Zendesk Product Blog
New postThis topic is a dedicated space for updates from Zendesk's product team. We'll share insights on how we're thinking about our products, what we're working on, announce early access programs and releases, and more. Be sure to subscribe for notifications of new posts! If you have product feedback you want to share, please post it in the corresponding feedback topic.
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Improvements to product feedback in the Zendesk Community Pinned13 votes 5 comments
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Hi, I'm Shawna, EVP of Product at Zendesk15 votes 3 comments
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Dark mode is here for the Support mobile app!7 votes 2 comments
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How we brought the context panel and knowledge into the agent workspace3 votes 0 comments
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Images Breaking in Articles1 vote 0 comments
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Sandbox: New feature - Lower Tier Creation1 vote 2 comments
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Spotlight on Product: Colored Text, with Amisha Sharma Featured1 vote 1 comment
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Spotlight on Product: Email & Sequence Enhancements with Jakub Konik Featured1 vote 0 comments
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Spotlight on Product: Focus Mode, with Volkan Akdugan1 vote 2 comments
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Announcing the ability to insert macros at the text cursor position0 votes 0 comments
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What's New in Zendesk? Get the Q3'21 recap!0 votes 0 comments
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The emoji skin tone picker is here!0 votes 2 comments