Recent searches

No recent searches

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

New post
Show all
    Sort by recent activity
      SLA Violation Pre-Notification Feature
      SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

      Posted Feb 06, 2025 · Eiley

      3

      Followers

      1

      Vote

      3

      Comments

      Feature request - Skills based routing as a trigger condition
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Posted Feb 11, 2025 · mfg

      2

      Followers

      2

      Votes

      1

      Comment

      Provides all tab close
      Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

      Posted Aug 02, 2024 · (A) Admin Genie

      2

      Followers

      0

      Votes

      2

      Comments

      Product Feedback: Group members export
      Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

      Posted Jun 30, 2023 · Atanas Tomov

      7

      Followers

      8

      Votes

      5

      Comments

      Feature request: Triggers and automations to allow action = Add internal note
      Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

      Posted Oct 03, 2024 · Ian Marston

      28

      Followers

      42

      Votes

      32

      Comments

      Notification pop-up location adjustment options
      I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

      Posted Feb 02, 2025 · Eiley

      1

      Follower

      0

      Votes

      1

      Comment

      Implemented to know the number of active forms immediately
      On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

      Posted Feb 02, 2025 · Eiley

      1

      Follower

      0

      Votes

      1

      Comment

      Multiple choice of tickets is currently up to 100 (extended beyond)
      I hope you can improve it so that I can select more than 100 tickets multiple choices.

      Posted Feb 02, 2025 · Eiley

      1

      Follower

      0

      Votes

      1

      Comment

      Request automation filter functionality
      Please add a search filter so that automation can be searched under certain conditions. In the case of triggers, there i...

      Posted Feb 02, 2025 · Eiley

      1

      Follower

      0

      Votes

      1

      Comment

      Searching for conditions in automation
      When creating new automation, custom fields are not sorted by name, and keywords cannot be searched, so we continuing to...

      Posted Feb 02, 2025 · Eiley

      1

      Follower

      0

      Votes

      1

      Comment