Recent searches

No recent searches

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

New post
Show all
    Sort by recent activity
      I want the conversation logs of the AI agent to be reflected immediately.
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Posted Jan 21, 2025 · 小林正左子

      2

      Followers

      1

      Vote

      1

      Comment

      Feature Request: Enhance trigger "Ticket > Tags" by allowing partial string matching or supporting regular expressions (regex)
      Feature Request SummaryEnhance the Ticket > Tags trigger condition by allowing partial string matching or supporting reg...

      Posted Jan 22, 2025 · Aleix Paytuvi Gallart

      2

      Followers

      0

      Votes

      1

      Comment

      Feature request
      Hi I would like to request a new feature or functionality.   I as an organization can add several email addresses or eve...

      Posted Jan 23, 2025 · Natasja

      1

      Follower

      0

      Votes

      1

      Comment

      Feature Request - Native A/B Testing
      Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now throug...

      Posted Oct 04, 2023 · Andy F.

      5

      Followers

      4

      Votes

      4

      Comments

      Impossible d'obtenir du support lorsque l'on a l'erreur "Échec de chargement des données de licence".
      Bonjour,Je tenais à relever un problème technique : j'ai une erreur “Échec de chargement des données de licence” malgré ...

      Posted Jan 20, 2025 · Diego AI

      1

      Follower

      0

      Votes

      1

      Comment

      Deployment of routing triggers with an email - use a partial search
      Are any plans for trigger deployment that include an email address (which typically shows as a conflict since the sandbo...

      Posted Jan 16, 2025 · Jamie Noell

      4

      Followers

      2

      Votes

      2

      Comments

      Notify CC as a standalone action
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Posted Dec 19, 2024 · mfg

      2

      Followers

      1

      Vote

      2

      Comments

      Export of Suspended users
      Completed
      Hi,  In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search ...

      Posted Sep 14, 2022 · Cristina Salazar

      7

      Followers

      1

      Vote

      6

      Comments

      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Posted Mar 22, 2023 · Daniël Nieuwendijk

      2

      Followers

      1

      Vote

      1

      Comment

      Zendesk Favicon on Admin Tab
      I am able to see a white Zendesk logo on the support.zendesk.com sites/community but when I look at my internal admin ce...

      Posted Jan 02, 2025 · Nora

      1

      Follower

      0

      Votes

      1

      Comment