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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Admin Center removed access for certain functions
      Why did the access for non-administrator roles lose functions? Particularly changing a staff members role, app and integ...

      Posted Mar 23, 2022 · Nicholas Robinson

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      Don't love the separate tab for admin settings now
      I work in more that one instance at once and have them visually identifiable by tab.  This new tab is not clear which of...

      Posted Feb 09, 2022 · Becky Compton

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      Everything moved to admincenter
      Just wanted to update a macro.Now I am redirected to Zendesk admin center, Not a fan.

      Posted Feb 10, 2022 · Marianne H

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      Allow the Settings button in support to open the Admin Center
      Just wanted to give an option for the Admin Center. I don't mind the new Admin Center all that much, although it does ma...

      Posted Mar 04, 2022 · Mark de Leeuw

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      Need Flash Player. Really?
      The Reports page has this admonition: To see this page properly, you need to upgrade Adobe Flash Player. Visit the Adob...

      Posted Mar 18, 2022 · mark

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      Macros
      The macro system we have at the moment is a drop-down list of a lot of macros, this system is a lot of work to find what...

      Posted Feb 22, 2022 · Rory

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      管理センターの配色を変更可能とする
      エージェントインターフェースのカラー変更が可能なように管理センターも色分けで識別しやすい機能の検討をお願いします。   当社では複数のZendesk環境を利用しているため、エージェントインターフェースは、他環境の設定変更などを誤らないよ...

      Posted Mar 30, 2022 · 遠藤博樹

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      Customer Success Engineer
      Is it possible to add views by "Organisations"? I engage with several customers and having them to my dashboard helps to...

      Posted Mar 22, 2022 · Ajay Vaghela

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      Create a custom view for a non-agent Requester
      I don't understand why we can't create a Custom view for a requester that is not an agent in our account or why CSVs can...

      Posted Mar 17, 2022 · Jeffrey LeBlanc

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      There should be an option to change back to old Admin Center
      Previously, I could change views, macros, triggers, etc. without a new tab opening up. Now, if I want to change a view i...

      Posted Feb 14, 2022 · Holly Jania

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