Recent searches

No recent searches

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

New post
Show all
    Sort by recent activity
      Feature Request: Timed end user deletion
      Hello Zendesk Team, we are using the Timed Ticket Deletion (beta) to delete old Tickets. However, this feature doesn't ...

      Posted Dec 06, 2023 · flurfunk

      12

      Followers

      7

      Votes

      8

      Comments

      Save Filters and Additional Columns for Team Member Page
      Hi! I like the new Team Members layout, thank you! I am hoping you'll consider letting us add whatever columns we want....

      Posted Sep 22, 2021 · Heather Rommel

      12

      Followers

      5

      Votes

      9

      Comments

      BIMI Selector
      HiIt would be great if it were possible to configure a BIMI selector for outgoing email.It would require adding a custom...

      Posted Nov 03, 2024 · henrik

      1

      Follower

      2

      Votes

      1

      Comment

      Bulk Import of Holidays to Schedules
      Not Planned
      Feature Request Summary:  Zendesk Support should allow copy/paste of Holiday dates from one schedule to another, rather...

      Posted May 12, 2022 · Rina

      11

      Followers

      17

      Votes

      6

      Comments

      Meldung/Warnung im Ticket, wenn der User gesperrt ist und die Nachricht somit nicht versendet wird
      Case: User ist gesperrt (in unserem Fall ausversehen) und unser Agent merkt nicht, dass sein Kommentar nicht verschickt ...

      Posted Oct 29, 2024 · Stephanie Schober

      1

      Follower

      0

      Votes

      1

      Comment

      Update multiple macros or views at once
      Hi Zendesk team, It would be great if we could update multiple macros or views by selecting them and add or remove spec...

      Posted Sep 29, 2022 · Miki Kanomata

      3

      Followers

      4

      Votes

      3

      Comments

      Remember Premium Sandbox setting on Deployment; allow multiple trigger deployments
      The Deployment feature is a good start, but it would save time if… 1.  If we only have one Premium Sandbox, it would be ...

      Posted Oct 24, 2024 · Jamie Noell

      1

      Follower

      1

      Vote

      1

      Comment

      Color Selection for Font Background Color Seems to be the Wrong Palette when Creating Macros
      I was excited to see the addition of font colors and backgrounds when updates were made to the Macros section.  However,...

      Posted Sep 03, 2024 · Rochelle Noel

      2

      Followers

      1

      Vote

      2

      Comments

      Feature Request: Macros: Creating Macros for Individuals on their behalf
      The basics of this request is the ability for an Admin to create a macro that's for an individual user without having to...

      Posted Oct 16, 2024 · Ben Wilcox

      2

      Followers

      2

      Votes

      1

      Comment

      Lookup Fields in Mobile App
      It is incredibly discouraging that the mobile app does not allow for Lookup fields.    Our field service personnel rely ...

      Posted Oct 14, 2024 · Troy Atkinson

      1

      Follower

      0

      Votes

      1

      Comment