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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Posted Oct 03, 2024 · Ian Marston

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Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

Posted Feb 22, 2024 · Manabu Inose

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I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

Posted Feb 02, 2025 · Eiley

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On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

Posted Feb 02, 2025 · Eiley

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I hope you can improve it so that I can select more than 100 tickets multiple choices.

Posted Feb 02, 2025 · Eiley

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Please add a search filter so that automation can be searched under certain conditions. In the case of triggers, there i...

Posted Feb 02, 2025 · Eiley

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When creating new automation, custom fields are not sorted by name, and keywords cannot be searched, so we continuing to...

Posted Feb 02, 2025 · Eiley

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Previously, views could be moved in page units (for example, pages were displayed as 1, 2, and 3). Now, you can only mov...

Posted Feb 02, 2025 · Eiley

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I wish I could set the title of the ticket in the trigger action.  For now, I'm using it by setting the "Apply Macro aft...

Posted Feb 02, 2025 · Eiley

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OverviewThe Light Agent role in Zendesk has the following permission regarding “Customer Lists” (the page under /agent/u...

Posted Feb 04, 2025 · Pedro Rodrigues

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