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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Additional improvements related to the 'Redaction Suggestion' feature   1. Personal information other than email address...

Posted Feb 05, 2025 · Eiley

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Hello, Zendesk community! Especially when one manages multiple accounts, Early Access Program management can be time con...

Posted May 22, 2024 · Pedro Rodrigues

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Currently, voicemail transcription only supports English, and no other languages are available. We would like to request...

Posted Feb 03, 2025 · Erinea Ravasio

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Access Log UI releaseCalling ALL ADDP subscribers (or anyone thinking of subscribing for Access Logs)! We've just releas...

Posted Dec 12, 2024 · Ryan Winkler

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Jan 31, 2025 · mfg

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It would be helpful to have an option to simplify testing triggers if you could know that an email won't be generated re...

Posted Jan 29, 2025 · mfg

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We're trying to implement IP allowlisting but some vendors that interact with Zendesk don't have static IP addresses, ra...

Posted Jan 28, 2025 · Matthew Rinehart

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Feature Request SummaryEnhance the Ticket > Tags trigger condition by allowing partial string matching or supporting reg...

Posted Jan 22, 2025 · Aleix Paytuvi Gallart

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Hi I would like to request a new feature or functionality.   I as an organization can add several email addresses or eve...

Posted Jan 23, 2025 · Natasja

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Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now throug...

Posted Oct 04, 2023 · Andy F.

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