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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Objects and Rules -> Tickets -> Settings adding characters to Render URIs as hyperlinks on each tab save
      Pressing save tab within the Tickets settings under Objects and Rules adds empty characters on each tab save. Unsure if ...

      Posted Apr 08, 2022 · Todd Glover

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      Modify Admin Center Branding
      Feature Request Summary:  Being able to manage the branding (colors, logo, tab icon) for the Admin Center like we are f...

      Posted May 03, 2022 · Monica

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      Terrible Update in the Admin Center
      It became more complicated to find the features for the proper settings. In the admin center, I couldn't find the chat ...

      Posted Mar 16, 2022 · CX Digital

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      Função "assumir" perdido
      Answered
      Com essa nova tela de visualização dos agentes, perdermos a função de "assumir" a identidade desse agente, essa funciona...

      Posted Apr 04, 2022 · Aline Silvestre

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      Additional Operator "IN"
      Hi Zendesk team, I would like to see if we could have additional operator IN in addition to the current conditions (Is,...

      Posted Apr 26, 2022 · Miki Kanomata

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      Webhook Activity needs better filters to manage and troubleshoot
      I'm trying to research unsuccessful Webhook Activity in order to troubleshoot. This would require a filter for Activity ...

      Posted Apr 28, 2022 · Ben Wanless

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      Can somebody help explain the meaning of each channel in view?
      When we created new view to filter specific tickets like the ones which are not triggered into any group (We call them "...

      Posted Apr 26, 2022 · Qin Brian

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      Team Members Page - Customize Columns
      I realize that you don't want to turn this into an Explore report, but I've not been able to successfully leverage Explo...

      Posted Apr 20, 2022 · Mark Wiles

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      Admin Center - Search Function for Groups
      The search function in groups only allows you to search based on the start of the group name not from any portion of the...

      Posted Mar 30, 2022 · Meg Gunther

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      I really hate the direction Zendesk is taking and it's making me consider dumping the platform.
      Honestly. The changes you guys are making are making this product worse.The dumping of the reporting was bad enough. No ...

      Posted Apr 12, 2022 · Antonio Bandito

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