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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      New team Members Page: extra Role column
      Hi The new page has 4 columns: Name, Email, Product access, Last sign-in. I would find useful a Role column to check (...

      Posted Feb 16, 2022 · Diego Susa

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      [Feedback] Some Objects can't be opened in a new tab with Ctrl/Cmd+Click anymore
      Hello everyone, so after a while of working with the new Admin Center, I noticed that some of the items of Zendesk Obje...

      Posted Mar 03, 2022 · Robert Schwarz

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      User Status on New Team Members Page
      The new Team Members page looks great and I'm looking forward to the filtering. I think it would also be helpful to stil...

      Posted Feb 22, 2022 · Sam Ayoko

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      New team Members Page - additional columns
      Hello,  Please add a " Show columns" menu in the New Team members page with access to Support - Role Guide - Role Exp...

      Posted Mar 07, 2022 · Meg Gunther

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      General state of disarray with Admin Center
      I'd like to voice my feedback and frustration with using your new Admin Center product. It feels very rushed and not wel...

      Posted Dec 02, 2021 · Onur Olmez

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      Changing Zendesk owner
      Answered
      Our account owner has left the business and we need to make a change.  What is the process for us to get this taken care...

      Posted Mar 03, 2022 · Greg Mazurak

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      Team members page ~ Unable to filter by custom chat roles
      Hi, I'm unable to filter by custom roles with the new team members page, despite having agents with these roles assigne...

      Posted Mar 04, 2022 · Ben Steele

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      Team members - Display role
      Hey, it would be great if the agents role also is displayed in the view.  our use case: cleaning up agents that as neve...

      Posted Dec 20, 2021 · Geir Kallmyr

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      Stuck in endless lack of support loop
      Hi there, After logging in from:   https://inkscroll.zendesk.com/admin/account/billing/subscription  (expired trial)  ...

      Posted Feb 20, 2022 · Joanna Miller

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      Team Members Page
      Not Planned
      I like it! It would be nice if a filter can be applied if the agent is a Light Agent or Agent (agent meaning full licens...

      Posted Sep 28, 2021 · Deidre Jones

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