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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Is it possible to create dynamic agent groups in zendesk

Posted Nov 08, 2021 · mithilesh kumar

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Feature Request Summary: I would like to see additional items displayed in the monitoring log (https://support.zendesk.c...

Posted Dec 07, 2021 · 小林正左子

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The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

Posted Oct 20, 2021 · Joshua Schnitzer

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As above. Would be very helpful to export a filtered list of users.

Posted Oct 26, 2021 · Dan Ross

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Perhaps I'm missing this, perhaps it's not available.  Is there a way to restrict "Guide Admins" (users with "Can manag...

Posted Feb 19, 2020 · Michael Mader

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Nice but columns should include Role.  Should also be able to sort on any column. Would be great to be able to select w...

Posted Sep 23, 2021 · Mark Szymanski

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We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

Posted Jul 06, 2021 · Eski Admin Hesabı

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Feature Request Summary:  There should be a filter line to filter the list of agents by their name.It should be a conta...

Posted Sep 24, 2021 · Josef Prandstetter

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Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not strai...

Posted Dec 15, 2020 · Anna (Mintos)

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It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

Posted Nov 11, 2021 · Mark Moran

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