Recent searches


No recent searches

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

New post

We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

Posted Oct 05, 2021 · Montie Steele

7

Followers

2

Votes

5

Comments


Feature Request Summary:  Add more capabilities to the filtering in Zendesk - ability to exclude options, multi select ...

Posted Sep 24, 2021 · Maggie St.Clair

4

Followers

3

Votes

1

Comment


I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my f...

Posted Sep 09, 2021 · Dan Heintzelman

3

Followers

1

Vote

5

Comments


If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...

Posted Apr 01, 2021 · Kyle Pinkley

6

Followers

0

Votes

2

Comments


I like the new view concept. You do have a lot of extra page space to add more columns if you needed.  I would suggest g...

Posted Sep 19, 2021 · John Mannewitz

5

Followers

3

Votes

4

Comments


It would be nice to see the user's role info in the initial view.

Posted Sep 03, 2021 · John Brunker

8

Followers

10

Votes

2

Comments


I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role tha...

Posted Oct 18, 2021 · Thomas Paris

2

Followers

2

Votes

0

Comments


I would like to enbale messaging (SDK) through the admin center as described here. Unfortunately, there is no such icon ...

Posted Jul 05, 2021 · Jay

3

Followers

0

Votes

2

Comments


Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to fin...

Posted Oct 05, 2021 · Julian Kossak

3

Followers

2

Votes

3

Comments


It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

Posted Sep 21, 2021 · Tim Shannon

3

Followers

0

Votes

1

Comment