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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Hello,  Many times, when we are testing a flow, we test first within Zendesk Sandbox.  When we are ready to push to Prod...

Posted Nov 12, 2024 · Ammy Hurtado

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我们有这样一个需求:当社区中有新的帖子创建,通过API/Webhook的方式发送某个APP的群组中。 看了目前的功能,只有工单可以这样,帖子不可以,是这样吗?

Posted Dec 20, 2024 · Oscar

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I would like to add the "Channel" column as shown in the screenshot below. Is this possible?   Use case: I want the a...

Posted Dec 22, 2022 · Amade Annissimo

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Hi there, we have recently created a bunch of new SLA policies, and now there are tickets associated with more than one ...

Posted May 02, 2022 · Alberto Gugel

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I use my premium sandbox as a training environment. Unfortunately over the year and a half since we created our sandbox ...

Posted Mar 04, 2024 · Brad Allen

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I like the new team member page, and I've used it often, however.... Now that the new team members page is replacing th...

Posted Aug 10, 2022 · Crystal Shepherd

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If I am at my notebook (small screen), I can´t reach the admin center, when I am in Zendesk Support. No scrollbar appear...

Posted Dec 17, 2024 · Ronja Sindek

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Nov 29, 2023 · mfg

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I can't open a Faceit ticket, I can't log in, I don't use VPN. Is there any way to fix this error? I can't open a ticket...

Posted Dec 10, 2024 · Atilla Akbulut

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Currently, Zendesk email triggers are set up so that either all emails include attachments or all emails don't include a...

Posted Dec 11, 2024 · Kimberly Martinez

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