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Feedback - Mobile Apps
Share your feedback, ideas and experiences related to the use of Support, Sell or Chat Android and iOS mobile applications.
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I'm going to suggest a feature that's a little difficult to explain, but it's simple in working. Intercom has this as a ...
Posted Oct 26, 2022 · Kat
3
Followers
1
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2
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Hey folks, I'm from the Mobile Product team here in Zendesk and wanted to get some insights from you as to how and whe...
Posted Apr 07, 2022 · Will Poon
8
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4
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Quite disappointed with app. We are using multiple social media channels to receive customer messages. The app does not ...
Posted Jan 25, 2022 · AlMoahal AlHadith Co
4
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1
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1
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Hi Team, We were upgrading the Android SDK for Zendesk Chat/Support to the latest versions. While migration we noticed...
Posted Jul 18, 2022 · Swapnil
5
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1
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When a new ticket notification is received on my mobile I click on the ticket notification message from my Android not...
Posted Aug 23, 2022 · Tamil Kumaran
4
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1
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A client of ours (1 Agent only) is often on the road and thus, is forced to use the mobile apps almost 50%. However, t...
Posted Apr 11, 2023 · Phil I
2
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1
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1
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Hi, There is a bug in the Sell iPhone app. The scenario which triggers the app to crash is when the the "source " fiel...
Posted Dec 01, 2022 · Roland Hill
1
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0
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Hello!As a background, we have Zendesk Chat integrated into our native app products via the Mobile SDK Channel. We also ...
Posted Jun 29, 2022 · James
3
Followers
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5
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Most of our agents use the iPhone app on the road and require to see tickets that they are following but no longer assig...
Posted Jan 14, 2022 · Joshua Newell
4
Followers
2
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2
Comments
I would like to be able to see which organization (company) opened the ticket. At the moment in the mobile app I only se...
Posted May 10, 2022 · Branca Martins Di Buono
3
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3
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