Zendesk Explore EAP - Agent status historical reporting
New post-
Seeking Feedback on new Unified Agent State dashboard in Zendesk Explore0 votes 0 comments
-
How do I sign up for the Agent state and activity historical reporting EAP?0 votes 12 comments
-
Time linked JIRA ticket was added0 votes 0 comments
-
Update: New unified and custom agent state dashboard0 votes 1 comment
-
Documentation: Metrics and attributes for agent state and activities0 votes 2 comments
-
Documentation: Analyzing agent state1 vote 8 comments
-
Want to provide some EAP feedback?0 votes 5 comments
-
For the times to be in chronological order0 votes 1 comment
-
Error Code on Dashboard1 vote 1 comment
-
What is the Agent state and activity historical reporting EAP?0 votes 3 comments
-
Custom Status0 votes 1 comment
-
Agent's Daily Hour in State does not sum up to 24 hours0 votes 3 comments
-
Como obtener el resultado de SLA por agente en un periodo especifico0 votes 2 comments