Recent searches

No recent searches

Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

New post
Show all
    Sort by recent activity
      Cancelling subscription to account that I have no access to.
      Answered
      To cancel my subscription, I am told that I need to log in and cancel, but my account is with a company that I no longer...

      Posted Jan 17, 2024 · test

      8

      Followers

      1

      Vote

      3

      Comments

      Formal Complaint
      Hi - I'm looking for a way to make a formal complaint via Zendesk's contact us section - directed by the bot - but can't...

      Posted Feb 06, 2024 · Ella

      3

      Followers

      0

      Votes

      1

      Comment

      Can't get hold of anyone.
      Answered
      I have a ticket (#12241443) which I opened on 9th Jan and I'm just not getting any response. It's a simple question and ...

      Posted Jan 19, 2024 · Darren Taylor

      2

      Followers

      0

      Votes

      5

      Comments

      Help needed with activating a demo
      Hi, experiencing difficulties with reaching help center. Demo activating stopped so as screen announced that I need to c...

      Posted Oct 12, 2023 · liza salmin

      4

      Followers

      0

      Votes

      6

      Comments

      Connect me with Sales
      Answered
      Hello there, I am one of the users of Zendesk Account and would like to talk to Zendesk Support for upgrading our accoun...

      Posted Jan 09, 2024 · shabeena iqbal

      2

      Followers

      0

      Votes

      1

      Comment

      If this is any indication of the future of AI, I don't want any parts of it! WE NEED OUR ISSUE RESOLVED ASAP!!!!
      Answered
      If this is any indication of the future of AI, I don't want any parts of it!  I feel like AI has taken over Zendesk to t...

      Posted Jan 16, 2024 · GirlTREK Community Care & Support

      2

      Followers

      1

      Vote

      8

      Comments

      10+ year client! Our support pages are down, the renewals team couldn't care less!
      Answered
      1263082087049 I'm hoping this post gets to you as it appears you may be the last human at Zendesk that is trying to hel...

      Posted Jan 22, 2024 · Brenda A.

      3

      Followers

      0

      Votes

      4

      Comments

      Can't get an Account Rep
      Answered
      Our account rep has gone Awol..someone else was supposed to take over this account but no luck either..HELP!

      Posted Feb 05, 2024 · Stephen Mathew

      2

      Followers

      0

      Votes

      1

      Comment

      Which web browser for Agents to achieve lowest CPU usage and longest battery runtime?
      Question to Zendesk Agent users: Which web browser do you use to achieve lowest CPU usage when working as Agent in the ...

      Posted Sep 16, 2022 · Holger

      7

      Followers

      2

      Votes

      5

      Comments

      Issue on restoring our company Account
      Answered
      dear ZenDesk Support, in December we had payment issues that, for unknown reasons, we were not able to fix and our acco...

      Posted Jan 12, 2024 · Davide Donzelli

      2

      Followers

      0

      Votes

      4

      Comments