Recent searches
No recent searches
Zendesk Support EAP - Triggers on Custom Objects
Show all
Sort by recent activity
Use this community forum We'd like to keep feedback as social and collaborative as possible, so we invite you to follow ...
Posted Oct 23, 2023 · Shishir Sharma
1
Follower
0
Votes
0
Comments
This EAP is still in development but we are taking sign ups ahead of the release date. There are a few requirements to ...
Posted Oct 23, 2023 · Shishir Sharma
3
Followers
0
Votes
3
Comments
The triggers on custom objects EAP allows you to create and execute triggers based on your own data, all within the Zend...
Posted Oct 23, 2023 · Shishir Sharma
1
Follower
0
Votes
0
Comments
I'm looking to create a field on an object that counts the number of times the customer has used a product. I'd like th...
Posted Nov 15, 2023 · Dan Cooper
3
Followers
4
Votes
1
Comment
Is there a URL or a URL method I can use for a 3rd party contact center that will pop a new ticket window? I can trigg...
Posted Apr 10, 2024 · Michael Leger
2
Followers
0
Votes
0
Comments
Hi, I was testing this new functionality for object creation (as that's what I need right now) and it works well. Altho...
Posted Nov 09, 2023 · Lydia C
3
Followers
1
Vote
2
Comments
Good afternoon. I would like to know if there is any way to create conditions for fields linked to custom objects. Exa...
Posted Jan 30, 2024 · Renato Fiorezze Silva
2
Followers
0
Votes
0
Comments
Hi, I want to check the requester's email in a trigger. For example if abc@xyz.com sends an email to my email channel n...
Posted Dec 08, 2023 · Atul Upadhyay
1
Follower
0
Votes
0
Comments
I'm trying to set an object trigger condition against a date field on the object and the Is within the previous/next opt...
Posted Nov 14, 2023 · Dan Cooper
2
Followers
0
Votes
1
Comment