Recent searches
No recent searches
Zendesk Support Beta - Modernized Conversational Experience
Show all
Sort by recent activity
In all your articles regarding the MCE - the message boxes have rounded edges, ours are square. I would post an image ...
Posted May 09, 2024 · Darren Bell
3
Followers
4
Votes
0
Comments
Sometimes when on a messaging chat with a client, an agent sees our Zendesk bot message as sent by the client: or here ...
Posted May 09, 2024 · Viachaslau
1
Follower
0
Votes
0
Comments
I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsi...
Posted May 02, 2024 · DS RF
1
Follower
1
Vote
0
Comments
To learn more about the Modernized Conversational Experience, see this article:Announcing a modernized conversational ex...
Posted Mar 25, 2024 · Lisa Kelly
3
Followers
1
Vote
0
Comments
Translation issue in MCE
Completed
Hi! We noticed an issue with translation in MCE. Agents' messages are not being translated in the agent interface. Ple...
Posted Mar 26, 2024 · V*** S***
6
Followers
2
Votes
8
Comments
Automatic translations for the Bot
Completed
I have raised this as a ticket with Zendesk but posting here as well in case anyone else is experiencing the same issue....
Posted Mar 28, 2024 · Amelia
3
Followers
0
Votes
2
Comments
Since the beta has gone live, we've noticed that the green tick we used to have next to an authenticated end user is no ...
Posted Apr 04, 2024 · Kurt Booth-Williams
3
Followers
0
Votes
4
Comments