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Q&A - AI and automation
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hello has any one connected live map software to answerbot before, I'm looking to link either here mpas or google maps ...
Posted Jun 08, 2023 · Ashley Smyth
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I am trying to set up an automation where one of the conditions for the ticket description contains the following string...
Posted Jun 14, 2023 · Masey Decker
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About Bots and languages
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Hello, I have a bit of an issue. Our services currently use 4 languages and we want all 4 languages to be available in o...
Posted May 23, 2023 · Vincent Aditya
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I am loving omni-channel, it has really helped us improve our SLA's and prioritisation of tickets. However, I have ...
Posted May 18, 2023 · Hayley Johnson
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Is Zendesk Chat Bot capable of reading attachments that are stored on a different server than the server the Help Center...
Posted May 15, 2023 · max fulton
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hello, does anyone know a way that if a user uses abusive language to an answer bot it can understand that and respond...
Posted May 09, 2023 · Ashley Smyth
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Hi everyone, What extensions/apps/integrations would you recommend to make a much more interactive and robust chatbo...
Posted Apr 28, 2023 · Varun Kumar
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I wanna to use muilt language text in answer bot. And I feel auto translated text is inaccurate. So I set the text into...
Posted Apr 10, 2023 · Jinmu support
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Hello everyone! As a zendesk partner, we have integrated a chatbot on the chat channel. Specifically in the web widget...
Posted Feb 02, 2023 · Marco Nasuelli
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Flowbuilder repeating a menu
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What's the best way to offer a customer repeating menu in Flowbuilder? If I want to offer a customer 4 options to compa...
Posted Jan 11, 2023 · Richard Irving
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