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Q&A - Chat, messaging, and widgets
Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.
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I want to create couple of triggers: 1. Send a message to customer, "Are you there?" if they haven't replied for 2 mins...
Posted Dec 14, 2017 · Aswin Kannan
7
Followers
-1
Votes
4
Comments
change text label of button
Answered
Good morning, I am working with the chat system. I would like to change the text of the the chat button (online und off...
Posted Mar 14, 2019 · Riccardo Weyerstraß
5
Followers
0
Votes
7
Comments
Department Chat Queue Limit
Answered
As a department(company) I need to be able to cap the total amount of chats that can be in Queue at any given time. Ex...
Posted Sep 12, 2017 · Joseph Whitecotton
11
Followers
2
Votes
8
Comments
How do i turn on chat
Answered
Hello People I configured my chat but when i go to my website, chat is offline... i was looking for themes about that a...
Posted Aug 11, 2017 · XIXMO JEANS
3
Followers
0
Votes
3
Comments
Hello, I'm working on theming and adding elements to our Zendesk, but having some issues with a few things, and while t...
Posted Jun 14, 2016 · Eric Biddle
7
Followers
0
Votes
7
Comments