Recent searches
No recent searches
Q&A - Talk and text
Ask your questions, engage in discussion, and find solutions related to SMS, IVR, greetings, recordings, and numbers.
Show all
Sort by recent activity
We noticed that some of our tickets have voicemails with background noise. The transcription piece transcribes words tha...
Posted Sep 12, 2024 · Jessica Russell
1
Follower
0
Votes
0
Comments
Hello everyone, We have been experiencing calls dropping all the time. We changed our wifi, connect agents via cable b...
Posted Nov 04, 2024 · Bruno Luchetti
0
Followers
0
Votes
0
Comments
Hello We have multiple talk lines. Is there a way to do the following? based on which line is called, assign appropria...
Posted Sep 28, 2024 · Operator AV-1544
1
Follower
0
Votes
1
Comment
Hi Zendesk Support Team,We need to add a new channel ID to attach our new SDK, but it says there is a problem with our T...
Posted Sep 12, 2024 · Support Team
0
Followers
0
Votes
0
Comments
Hello We need to react to agent availability events on a Zendesk App using ZAF client, we followed the documentation an...
Posted Sep 11, 2024 · Jorge Silva
0
Followers
0
Votes
0
Comments
I need to establish a developer profile that includes a phone number for end user support. It seems logical to use a Zen...
Posted Sep 09, 2024 · Abdulqader Haddad
0
Followers
0
Votes
0
Comments
2
Followers
2
Votes
1
Comment
We are setting up Zendesk Talk as part of a Support suite. We'd like customers to be able to make appointments with us a...
Posted Aug 05, 2024 · Dana Harrison
1
Follower
0
Votes
1
Comment
Hey Zendesk Community! To preface this, I've already discussed this with Zendesk Support, but I'm hoping for some insigh...
Posted Apr 26, 2024 · Casey Mardix
3
Followers
0
Votes
3
Comments
I would like to set up a trigger where incoming calls from existing customers are automatically directed to their assign...
Posted Jul 31, 2024 · Michael Koerner
0
Followers
0
Votes
0
Comments