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Q&A - Apps and integrations
Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.
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Our Zendesk sync is configured so that requester email addresses are matched and synced to existing Lead or Contact emai...
Posted Apr 02, 2021 · Jessica Baldwin
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5
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Hi everyone, Is there a way to automatically assign a new ticket to the agent who views it first? Additionally, is t...
Posted Jun 12, 2021 · Katrina
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RingCentral Integration
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One of our agents cannot log in to RingCentral within ZenDesk. The blue "Sign In" box is missing when he clicks on the p...
Posted May 10, 2021 · Jon Rothman
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Looking for an 'agent away' app
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Cannot seem to find an app for Support that will do the following: - allow agents to set their own(only) status to 'awa...
Posted Apr 27, 2021 · Tray Cushing
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Hello, I'm trying to integrate the zendesk crm into twilio flex and to do so I got help from this documentation link....
Posted Apr 20, 2021 · Jean Biem's
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I am working on integrating Zendesk Support into Jira, but having many issues when it comes to the field mappings. It se...
Posted Apr 15, 2021 · Alton Johnson
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2
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Hey Zendesk Team, I am using Amazon S3 for file storage. I want my customers to access Amazon S3 from Zendesk to manage...
Posted Apr 13, 2021 · Sam Livingstone
7
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1
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The feature to disallow the parent ticket to be solved until all child tickets are solved does not work. I am testing in...
Posted Apr 06, 2021 · David Brown
2
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1
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1
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I'm working with the Authorization Grant flow from Zendesk to Authenticate users into my Custom Website. Once I authenti...
Posted Apr 05, 2021 · Groffer Anderson
2
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Hey Guys, google has started with a chat function - attaching an image to show you. Just wanted to check if this can be ...
Posted Mar 25, 2021 · Narendra Nath Sanyal
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2
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